Our client's Cloud Operations team is expanding its SRE function. Site Reliability Engineers keep all user-facing services and production systems running smoothly. SREs here are a blend of pragmatic operators and software craftspeople who apply sound engineering principles, operational discipline and mature automation to the environment and the codebase. The team specialises in systems — networking, the Linux kernel, and scaling, algorithms and distributed systems.
As an SRE you will
- Be on an on-call rotation responding to production availability incidents, and support service engineers with customer incidents
- Use your on-call shift to prevent incidents from ever happening
- Run infrastructure with Ansible, Puppet, Terraform and Kubernetes
- Make monitoring and alerting alert on symptoms, not outages
- Document every action, so findings turn into repeatable actions — and then into automation
- Improve the deployment process to make it as boring as possible
- Design, build and maintain core infrastructure that scales to hundreds of thousands of concurrent users
- Debug production issues across services and levels of the stack
- Plan the growth of the infrastructure
You may be a fit if you
- Think cloud-first, regardless of the flavour of public cloud
- Think security-first
- Think about systems — edge cases, failure modes, behaviours, specific implementations
- Know your way around Linux and Windows
- Know the use of config-management systems like Ansible or Puppet
- Have strong programming skills — Python, Java, Golang, Node.js
- Collaborate and communicate asynchronously, and document so nothing is learned twice
- Have a go-for-it attitude: when you see something broken, you fix it
- Have experience with Nginx, HAProxy, Docker, Kubernetes, Terraform or similar technologies
Projects you could work on
- Coding infrastructure automation with Ansible and Terraform
- Improving Prometheus monitoring or building new metrics
- Helping release managers deploy and fix new versions of application software
- Planning and executing the migration from AWS virtual machines to cloud-native, container-based deployments on Kubernetes (EKS)
- Developing a relationship with a product group and defining their SRE KPIs — the SRE practice here is early in its journey
Skills Required
- Participate in on-call rotation and respond to production incidents
- Operate and troubleshoot Linux and Windows systems
- Use config-management tools such as Ansible or Puppet
- Run infrastructure with Terraform and Kubernetes
- Strong programming skills (Python, Java, Golang, Node.js)
- Experience with Nginx, HAProxy, Docker
- Design, build and maintain scalable core infrastructure and deployment processes
- Familiarity with monitoring and alerting practices (e.g., Prometheus)
- Cloud-first and security-first mindset (experience with public cloud, e.g., AWS/EKS)
What We Do
Ontrac Solutions helps organizations adopt emerging technologies to scale smarter. We build GenAI platforms, predictive analytics solutions, and drive cloud adoption. We're also a HubSpot partner, supporting landing page design, website development, CRM integration, workflows, and automation. From infrastructure to marketing ops, we deliver strategy and execution that drives growth.
