In the SRE, Tech Lead role you will build and maintain the company's internal platform, driving operational excellence and empowering the entire engineering team. You should have experience in analyzing, proposing, and implementing safer systems and processes. Collaborating closely with engineering squads across platform engineering, you will ensure our applications are both safe and reliable. As a hands-on leader, you will stay actively involved in technical work while collaborating closely with internal stakeholders and engineering squads across the organization to ensure our applications are both safe and reliable.
DEPARTMENT: Engineering
LOCATION: Anywhere in Brazil - Remote
WHAT YOU GET TO DO
- Collaborate with and support our creative, tight-knit development team.
- Design, deploy, and operate Loadsmart's critical systems while balancing reliability, cost, and agility.
- Play a key role in driving reliability projects with engineering teams.
- Utilize your intuitive problem-solving skills and contagious positive attitude to tackle challenging and exciting issues, inspiring those around you.
- Collect metrics and understand their business impact, encouraging the team to do the same.
- Perform troubleshooting and root-cause analysis of system operation issues.
- Be accountable for the platform's Service Level Agreements and Objectives.
- Provide infrastructure support during off-hours as needed
- Take ownership of software infrastructure projects
- Seek, give, and receive constructive feedback through code and specification reviews.
REQUIRED QUALIFICATIONS:
- 1-3 years leading Reliability Work across multiple engineering squads
- Over 5 years of experience in Cloud Computing, SRE/DevOps
- Proven experience collaborating with internal stakeholders across multiple engineering squads
- Strong project management skills with a demonstrated ability to delegate and mentor team members
- Proficient in English communication (both written and spoken) to collaborate in an international team with native and non-native English speakers
- Detail-oriented with high initiative and self-motivation
- Strong understanding of software engineering principles and how systems work under the hood
- In-depth knowledge of modern networking and operating systems
- Proficiency in AWS, cloud environments, containers, Kubernetes, Docker, and DevOps engineering, including managing tests and CI/CD pipelines
- Familiarity with automation tools and provisioners like Terraform, Ansible, or Chef
- Solid troubleshooting and system engineering experience in UNIX/Linux production environments
- Experience with monitoring, alerting, and incident management
- Proficiency in automating tasks with scripting languages like Python, Bash, etc
- Experience or exposure to PostgreSQL and DBA responsibilities is a plus
- Fluent in English (both written and spoken); comfortable interacting with native English speakers daily.
Skills Required
- 2+ years of experience in a Tech Lead or similar leadership role
- Over 5 years of experience in Cloud Computing, SRE/DevOps
- Proficient in English communication (both written and spoken) to collaborate in an international team
- Strong project management skills with a demonstrated ability to delegate and mentor team members
- In-depth knowledge of modern networking and operating systems
- Proficiency in AWS, cloud environments, containers, Kubernetes, Docker, and DevOps engineering
- Solid troubleshooting and system engineering experience in UNIX/Linux production environments
- Experience with monitoring, alerting, and incident management
- Proficiency in automating tasks with scripting languages like Python, Bash, etc.
Loadsmart Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Loadsmart and has not been reviewed or approved by Loadsmart.
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Leave & Time Off Breadth — Unlimited PTO (“Loadie Time Off”) and sick time are described in postings as available without a limit, broadening flexibility for time away. Availability is noted across many U.S. roles, though exact application can vary by position and location.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is consistently cited in job postings, indicating a solid core health offering. This breadth forms a standard tech-style benefits baseline for U.S. employees.
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Equity Value & Accessibility — Stock options are frequently offered and positioned as competitive alongside base pay and other benefits. This ownership component is presented as a meaningful part of total rewards.
Loadsmart Insights
What We Do
We are industry veterans and data-scientists using innovative technology to fearlessly reinvent the future of freight. As the ‘nerds of logistics’, we seek intelligence in data to solve deep-rooted inefficiencies in the industry. We give shippers, brokers and carriers access to our data connections (linking supply and demand) and suite of award-winning solutions to strike the perfect balance of cost and service. We’re creating a more efficient and environmentally responsible way to move more with less. For more information, please visit: https://loadsmart.com
