The Role
As a Site Reliability Engineer, you will ensure the reliability and performance of services, manage cloud infrastructure primarily on AWS using Terraform, and implement monitoring with Datadog. Responsibilities include incident management, performance tuning, and collaboration with teams to optimize processes and automate workflows.
Summary Generated by Built In
We are seeking a Site Reliability Engineer (SRE) to join our team in Austin, TX. You will play a pivotal role in ensuring the reliability, performance, and scalability of our services. You will collaborate with cross-functional teams to design, implement, and manage infrastructure that is robust and resilient. Your focus will be on developing and refining processes that enhance our operational efficiency while leveraging your technical expertise to address complex challenges.
How you will make an impact
- Infrastructure as Code (IaC): Design, implement, and manage infrastructure using Terraform, ensuring all resources are defined and managed through code.
- Cloud Management: Deploy, manage, and optimize services primarily on AWS (experience with other cloud providers is also valuable).
- Monitoring and Observability: Utilize Datadog to set up comprehensive monitoring and logging, ensuring the visibility of system performance and health.
- Incident Management and Response: Lead incident management processes using PagerDuty, ensuring swift and effective resolution of issues to minimize downtime.
- Process Improvement: Develop and refine operational processes to enhance reliability, performance, and scalability of services. Implement automation and tooling to streamline workflows.
- Collaboration: Work closely with development and operations teams to implement best practices in system architecture and deployment activities.
- Performance Tuning: Identify and address performance bottlenecks in infrastructure and applications, ensuring optimal performance.
- Documentation: Create and maintain comprehensive documentation for infrastructure, processes, and incident response procedures.
- On-Call Rotation: Eventually participate in on-call rotations, providing reliable support and response to critical issues outside of regular business hours.
What we are looking for
- This is a hybrid role based in our Austin office, requiring in-person three days a week: Tuesday, Wednesday, and Thursday.
- 3–5 years of relevant experience in DevOps, Infrastructure Engineering, or similar roles.
- Proficient in Terraform and cloud services (AWS or similar).
- Experience with monitoring/logging tools (e.g., Datadog, ELK Stack, Prometheus) and incident management (e.g., PagerDuty).
- Familiar with container orchestration (Kubernetes) and Infrastructure as Code (IaC) tools (e.g., Ansible, Chef).
- Knowledge of CI/CD pipelines and related tools.
- Strong focus on automation to improve efficiency and reliability.
- Solid understanding of incident management best practices.
- Excellent problem-solving, communication, and collaboration skills.
- Ability to work effectively under pressure during incidents and drive solutions quickly.
Top Skills
AWS
Terraform
The Company
What We Do
Nomi Health is rebuilding healthcare with services and technology solutions that allow easy access to quality, affordable care.
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