Site Reliability Engineer – Equity Trading Platform
Location: New York | Practice Area: Capital Markets - Technology & Engineering | Type: Permanent
Keep critical equity trading platforms resilient, reliable, and ready for the markets.
The Role
We are seeking a highly motivated Site Reliability Engineer (SRE) to join our Equity Trading Platform Engineering team, supporting critical trading applications and Fidessa flows used by internal business users and external clients.
You will focus on the stability, resiliency, performance, and availability of front-office equity trading systems across trading hours, late-evening processing, and weekend support rotations. Working closely with business users, application development, infrastructure, QA, middle office, and global support teams, you will troubleshoot complex production issues, strengthen platform reliability, and support ongoing business growth.
This is an opportunity for someone with strong technical troubleshooting skills and hands-on trading platform experience who enjoys working in a collaborative, fast-moving production environment.
What You’ll Do
- Provide front-line SRE and production support for equity trading systems and Fidessa flows, covering order routing, FIX connectivity, client onboarding, drop-copy, DMA, algorithmic trading, and high-touch/low-touch workflows.
- Investigate and resolve complex application, infrastructure, connectivity, and trading workflow issues, supporting incident response, root-cause analysis, post-mortems, and permanent remediation.
- Build and enhance monitoring and observability across applications, infrastructure, databases, messaging, and trading flows, using operational metrics to support performance tuning, capacity planning, and fault isolation.
- Develop automation, scripts, operational tooling, and CI/CD capabilities to reduce manual effort, strengthen reliability, and streamline deployments, releases, and production checkouts.
- Partner with business, development, QA, infrastructure, and global support teams to improve production readiness, documentation, operational standards, and platform stability, while participating in late-evening, weekend, and on-call support rotations.
What We’re Looking For
- Strong experience supporting front-office trading systems in a production environment, ideally within Equities or Capital Markets, with hands-on knowledge of Fidessa, OMS/EMS platforms, order routing, client connectivity, and post-trade processing.
- Strong understanding of the trade lifecycle and FIX Protocol, including FIX 4.2, 4.4 and 5.0, message analysis, session behaviour, sequence resets, rejects, cancels/replaces, drop copy, and client onboarding flows.
- Strong troubleshooting capabilities across Linux/Unix, Windows Server, networking, databases, messaging, and application layers, alongside scripting or automation experience using Python, Bash/Shell, SQL, PowerShell, or Perl.
- Experience with monitoring and observability technologies such as Splunk, Grafana, Prometheus, Nagios, Datadog, OpenTelemetry, CloudWatch, or ELK Stack, plus database and messaging technologies relevant to production trading environments.
- Clear communication, prioritisation, and problem-solving skills, with the ability to collaborate effectively with traders, business users, technology teams, infrastructure teams, and stakeholders while carefully assessing business and operational impact.
Bonus Points For
- Experience supporting Cash Equities alongside additional asset classes such as Futures, Options, ETFs, Swaps, Bonds, or Derivatives.
- Knowledge of TCP, UDP, multicast/unicast, latency analysis, firewall flows, connectivity troubleshooting, and packet-level diagnostics.
- Experience with CI/CD and DevOps tooling such as Jenkins, Bamboo, Bitbucket, Git, GitHub Actions, JFrog, Ansible, Terraform, ArgoCD, ServiceNow, JIRA, or Confluence.
- Familiarity with AWS or Azure and container platforms and tooling such as Docker, Kubernetes, OpenShift, Terraform, Helm Charts, or Lens.
- Experience supporting compliance, legal, audit, or regulatory queries relating to trading activity, client flows, production logs, or production events.
Why Join Capco
- Deliver high-impact technology solutions for Tier 1 financial institutions.
- Work in a collaborative, flat, and entrepreneurial consulting culture.
- Access continuous learning, training, and industry certifications.
- Be part of a team shaping the future of digital financial services.
- Help shape the future of digital transformation across FS & Energy.
We offer a competitive, people-first benefits package designed to support every aspect of your life:
Benefits
- Medical, Dental and Vision.
- 401k match.
- Maternity and paternity leave and dependent care.
- Tuition reimbursement and wellness reimbursement.
- Working Advantage (discounted marketplace), HSA, FSA, and commuter benefits.
Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.
#LI-CZ1
#LI-HYBRID
Skills Required
- Experience supporting front-office trading systems (Equities/Capital Markets) with hands-on Fidessa, OMS/EMS, order routing, client connectivity, DMA, and drop-copy flows.
- Strong knowledge of FIX Protocol (FIX 4.2, 4.4, 5.0), including message analysis, session behavior, sequence resets, rejects, cancels/replaces, and client onboarding flows.
- Troubleshooting expertise across Linux/Unix, Windows Server, networking, databases, messaging, and application layers in production environments.
- Scripting and automation experience using Python, Bash/Shell, SQL, PowerShell, or Perl.
- Experience with monitoring and observability tools such as Splunk, Grafana, Prometheus, Nagios, Datadog, OpenTelemetry, CloudWatch, or ELK Stack.
- Experience building automation, operational tooling, and CI/CD capabilities to support deployments, releases, and production checkouts.
- Ability to participate in late-evening, weekend, and on-call support rotations and incident response activities.
- Clear communication, prioritization, and collaboration skills with traders, business users, and cross-functional technology teams.
- Experience with additional asset classes (Futures, Options, ETFs, Swaps, Bonds, Derivatives).
- Knowledge of TCP/UDP, multicast/unicast, latency analysis, firewall flows, and packet-level diagnostics for connectivity troubleshooting.
- Familiarity with CI/CD and DevOps tooling (Jenkins, Bamboo, Bitbucket, GitHub Actions, JFrog, Ansible, Terraform, ArgoCD).
- Familiarity with cloud platforms (AWS or Azure) and container platforms/tooling such as Docker, Kubernetes, OpenShift, Helm Charts, or Lens.
- Experience supporting compliance, legal, audit, or regulatory queries related to trading activity and production logs.
What the Team is Saying
Capco Compensation & Benefits Highlights
-
Wellbeing & Lifestyle Benefits — Wellbeing is emphasized as part of culture with flexible/hybrid work, mental-health resources, coaching, and a global Wellbeing@Capco group. Flexible arrangements and regional wellbeing programs are positioned to support work–life integration.
-
Parental & Family Support — Enhanced maternity, adoption, and shared-parental leave are highlighted alongside paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Return-to-work supports and family-friendly flexibility are explicitly called out.
-
Healthcare Strength — Core benefits include medical, dental, and vision coverage, with disability and life insurance noted in some markets. Health coverage is consistently presented as a solid part of the package.
Capco Insights
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
Gallery
Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
