You will be part of a world class identity matching solution building a state of the art applications that is at the center of identity management for Optum Technology. You will have a true opportunity to change the healthcare landscape for the better. Role requires to provide 24×7 operational support to all production practices on holidays and weekends. Coordinate with various teams and raise support ticket for all issues, analyze root cause and assist in efficient resolution of all production processes. Maintain logs of all issues and ensure resolutions according to quality assurance tests for all production processes. Need to have good understanding of business processes within various systems used within the application. You will need to be ambitious and willing to work out of your comfort zone.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
- Lead and mentor a team of SREs to ensure high-quality delivery and professional growth
- Design, build, and maintain scalable and reliable systems using cloud-native technologies
- Develop and implement monitoring, alerting, and observability strategies to ensure optimal system performance and user experience
- Automate operational tasks and drive infrastructure-as-code (IaC) adoption
- Proactively identify and resolve reliability risks, bottlenecks, and performance issues
- Leveraging AI
- Collaborate with engineering and product teams on architecture, code reviews, and incident response
- Lead post-incident reviews (blameless retrospectives), root cause analysis, and continuous improvement initiatives
- Streamline migration processes, ensure consistency and enhance efficiency through automation, AI and innovative solutions
- Define SLOs/SLIs, track error budgets, and report on system health to stakeholders
- Ensure compliance and security standards are integrated into system operations
- Stay current with emerging technologies and SRE best practices
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Undergraduate degree or equivalent experience
- 3+ years of experience with Cloud SDK's with AWS using Java (spring boot microservices), Scala, and Python
- 3+ years of experience with Distributed Data services (DynamoDB/Athena/Mongo/Apollo GraphQL platform)
- 3+ years of experience with AWS Cloud:S3, CloudWatch, ECS, Lambda, RDS, EMR
- 3+ years of experience with CI/CD using GitHub Actions & container orchestration using AWS ECS/Kubernetes clusters
- 3+ years of experience in Elastic APM
Preferred Qualifications:
- Experience in Unix, Hadoop ,Hbase and Hive
- Experience working with offshore and onsite teams as part of job requirement
- Proven good communication skills
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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What We Do
We’re the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare. We’re a global organization that’s evolving health care so everyone can have the opportunity to live their healthiest life. With our hands across all aspects of health, we'll provide you with a rewarding career that enables you to grow in the directions that best fit your passions. This is your opportunity to be part of a team that’s dedicated to Caring. Connecting. Growing together.
Our global technology team consists of more than 30,000 innovators from around the world passionate about using technology to improve the lives of people and communities. We are modernizing the health care system through modern analytics, comprehensive clinical expertise, innovative technologies and extensive experience in improving operational and clinical performance.
As part of our team, you will be provided opportunities to channel your curiosity into initiative, working alongside distinguished engineers and developers pursuing innovations that improve the health care experience for everyone. We encourage you to dive in, explore and ask questions about creative ways to use technology to help make the health care system work like an actual system.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business, the responsibilities of a job, and your preference for more flexibility. These models are core on-site 5 days/week, hybrid 3 day/s week and telecommute or fully remote.
