The Role
At Unstructured, we’re building the backbone of generative AI—helping federal agencies transform PDFs, HTML, Word docs, images, and more into secure, high-performance data pipelines that scale. Our tools are trusted by nearly half of the Fortune 500 and downloaded more than 38 million times in the open-source community.
We’re expanding our federal/public sector practice, and we’re hiring a Public Sector Site Reliability Engineer (SRE) to help design, scale, and secure the systems that power the next generation of AI-driven workloads for government.
What You’ll Own & Drive
🔐 Mission-Grade Reliability & Security
Design, build, and manage secure, highly available, and scalable cloud infrastructure for federal environments.
Ensure compliance with FedRAMP, FISMA, and other relevant security and regulatory frameworks.
Develop IaC with Terraform, Pulumi, or similar for repeatable, compliant deployments.
Build and maintain automated CI/CD pipelines that move fast without sacrificing security or stability.
📊 Full Observability in Sensitive Environments
Implement/maintain monitoring, logging, and alerting (Prometheus, Grafana, Datadog, Elastic).
Enable real-time visibility and rapid response for mission-critical workloads.
Partner with engineering and program teams for high-assurance rollouts.
Lead capacity planning, deployment strategies, and resilient architecture design for federal networks.
🔥 Incident Response & Continuous Improvement
Lead incident response and root-cause analysis with a blameless, systems-thinking approach.
Drive postmortems and reliability improvements.
Enhance developer experience with secure automation and streamlined workflows.
Help teams iterate quickly while maintaining compliance and operational excellence.
What You Bring
5–9 years managing software deployed to US government or Department of Defense (DOD) networks
Active SECRET clearance required; TS/SCI strongly preferred
Expertise with AWS GovCloud and/or Azure Government.
Deep experience with Kubernetes, Docker, and container orchestration at scale.
Strong Linux systems and networking fundamentals.
Scripting/automation: Python, Bash, or Go. IaC: Terraform, Pulumi, Ansible (or similar).
Strong grasp of monitoring, logging, and observability best practices.
Travel required up to 20%
Bonus Points
ML infrastructure or real-time data pipelines experience.
Serverless or event-driven architectures.
Contributions to open-source DevOps/SRE projects.
Hands-on work with US government security/compliance in cloud-native settings.
Unstructured values service and encourages veterans of the US military and civilian agencies to apply to this role.
Why You’ll Love It Here
Mission Impact: Power critical AI workloads in the public sector.
Big Technical Challenges: High-assurance problems at the edge of AI, data, and cloud.
Elite Team: Sharp, low-ego engineers who value execution and learning.
Innovation + Security: Build cutting-edge systems with rigorous reliability for federal use cases.
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The Company
What We Do
At Unstructured, we're on a mission to give organizations access to all their data. We know the world runs on documents—from research reports and memos, to quarterly filings and plans of action. And yet, 80% of this information is trapped in inaccessible formats leading to inefficient decision-making and repetitive work. Until now.
Unstructured captures this unstructured data wherever it lives and transforms it into AI-friendly JSON files for companies who are eager to fold AI into their business.
