Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver at scale and with purpose.
We’ve been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges.
Credence has an immediate opening for a Site Reliability SME who has hands-on experience working as a Cloud Operations Engineer with experience in IT operations to join our expanding Cloud Managed Services Provider team. This position is based in Credence’s corporate headquarters located in Tyson’s Corner in Vienna, VA.
Requirements
- Must be able to provide technical expertise in one or more of the following areas: Windows, Linux, AWS
- Will work and collaborate with cross-functional teams in an AWS secure GovCloud environment.
- Must be able to streamline tasking in ServiceNow, Confluence, and Jira.
- Must have the capability to collaborate with key stakeholders like the Operations Manager/TOPM, technical leads, and environmental engineers to prioritize, track, and complete initiatives.
- Must have the ability to develop metrics and reporting for monthly deliverables as required.
- Must have demonstrated experience streamlining in Agile SAFe methodology and team environments.
- Mus have the ability to Interface with cybersecurity team members on deliverables as required.
- Will need experience working to enhance and document processes and procedures.
- Must have the ability to facilitate and ensure incident management response for service disruptions and degradations within established SLAs.
- Must be cleared at a DoD Public Trust (NACi) or higher.
- Must hold a Bachelor's Degree or higher.
- Five (5) years of related work experience as a technical leader is required.
- Must have the ability to work and produce results in a fast-paced environment with dynamic deadlines and requirements.
- Must have the ability to be available beyond core business hours as required in the event of an outage or degradation.
- Must have excellent communication experience Oral and Written to confer with team members and stakeholders.
- Must have the ability to assist with team requirements gathering and delegate as necessary.
- Must be able to manage key stakeholder relationships and provide the highest quality of customer service.
- Must be IAT II or Security+ and/or equivalent certified
Preferred
- 5+years of AWS SRE experience
- Strong Windows and/or Linux OS acumen
- IAT/IAM III
- AWS certification
Salary Range: $90,000.00 to $130,000.00 annually. Actual compensation will be determined based on the selected candidate's experience, education, skills, and overall qualifications.
Please join us, as together we build a better world one mission at a time powered by Technology and its People!
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
Skills Required
- Technical expertise in Windows, Linux, AWS, or one or more of these areas
- Experience collaborating in an AWS secure GovCloud environment
- Experience with ServiceNow, Confluence, and Jira
- Ability to collaborate with operations managers, technical leads, and environmental engineers
- Ability to develop metrics and reporting for monthly deliverables
- Experience with Agile SAFe methodology and team environments
- Ability to interface with cybersecurity team members
- Experience enhancing and documenting processes and procedures
- Ability to facilitate incident management response within established SLAs
- DoD Public Trust (NACi) or higher clearance
- Bachelor's degree or higher
- Five years of related work experience as a technical leader
- Availability beyond core business hours for outages or service degradations
- Excellent oral and written communication skills
- Ability to assist with requirements gathering and delegate tasks
- Ability to manage stakeholder relationships and provide high-quality customer service
- IAT II or Security+ certification or equivalent
- Five or more years of AWS SRE experience
- Strong Windows and/or Linux operating system expertise
- IAT/IAM III certification
- AWS certification
Credence Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Credence and has not been reviewed or approved by Credence.
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Fair & Transparent Compensation — Pay is considered competitive or better than average across many roles, with multiple examples describing excellent pay and competitive salaries. Additional cash elements such as bonuses appear alongside base pay.
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Healthcare Strength — Benefits include comprehensive medical, dental, and vision coverage, supported by HSAs/FSAs and a TRICARE supplement. Employer-paid life and disability coverage further strengthen the protection package.
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Leave & Time Off Breadth — Time off includes flexible PTO and a broad holiday schedule aligned to federal holidays. Additional leave types such as military and bereavement leave are available.
Credence Insights
What We Do
Credence provides innovative technology, health, international development, engineering, and management solutions to support mission-critical programs for Federal government customers. We are one of the nation’s largest privately held government contractors. Our ability to perform exceptionally to implement new solutions, efficiencies, and savings across 220 U.S. Government programs is due to our obsession with exceeding customer expectations and our emphasis on employee wellbeing—best exemplified by our corporate philosophy: “One Measure of Success. Yours.” WHY WORK WITH CREDENCE? We are consistently rated as a Top Workplace and are proud to be one of the fastest growing privately held firms in the U.S. over the last decade. Credence treats each customer, teaming partner, and employee as a trusted partner whom we serve. We ensure successful outcomes by focusing on the measure of success that we consider to be most important—Yours. WHY WORK FOR CREDENCE? We are a diverse, enthusiastic team of professionals who are dedicated to providing exceptional service to our customers. Our culture is focused on employee empowerment, recognition, and reward, and each person is encouraged to take initiative and strive to reach their greatest potential. HOW CREDENCE GIVES BACK: We believe in giving back to the communities in which we live and work through corporate charitable events, support for employee volunteering, and a 100% corporate match for employee charitable giving.
