The Role
Operate and improve a Kubernetes-based API platform across public and private clouds. Responsibilities include platform maintenance, observability, incident response, root cause analysis, client onboarding, automation, diagnostic tooling, upgrades, process improvement, documentation, and capacity management.
Summary Generated by Built In
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.
WHY JOIN US
If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!
ABOUT THE ROLE
We are looking for a Site Reliability Engineer to operate and improve a Kubernetes-based API platform across public and private cloud environments, including automation, tooling, and incident management.
MUST HAVES
- 4+ years of hands-on experience operating Kubernetes in production, ideally with Service Mesh.
- Strong Linux and command line fundamentals.
- Confident debugging and troubleshooting complex systems, from the application layer through to lower-level infrastructure.
- Experience working with a public cloud provider, preferably Azure or AWS.
- Upper-intermediate English level.
NICE TO HAVES
- Working knowledge of Grafana, Prometheus, Loki and Tempo is a plus.
- Scripting or coding in Python or Java is a strong plus.
- CI/CD, infrastructure as code such as Helm or Terraform is a plus.
- Financial services background is not required.
WHAT YOU WILL DO
- Operate and maintain the Kubernetes based platform across public and private cloud environments.
- Work with observability tooling to ensure alerts are actionable through up-to-date runbooks and documentation.
- Manage incidents from end-to-end, including incident response, root cause analysis, and post incident reviews.
- Onboard and support new clients onto the platform.
- Build automation and diagnostic tooling that cuts manual effort and evaluates performance.
- Identify and deliver process improvements.
- Support software and hardware upgrades and keep components up to date.
- Proactively manage capacity so the platform scales with demand.
PERKS AND BENEFITS
- Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
- Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
- Exciting projects: Modern solutions with Fortune 500 and top product companies.
- Flextime: Flexible schedule with remote and office options.
Meet Our Recruitment Process
Application → Coding Challenge → Video Interview → Technical Interview or Hiring Manager Interview
Each step helps us understand your skills and overall fit.
If it’s a match, you’ll receive an offer.
Skills Required
- 4+ years of hands-on experience operating Kubernetes in production
- Strong Linux and command line fundamentals
- Ability to debug and troubleshoot complex systems from the application layer through lower-level infrastructure
- Experience with a public cloud provider, preferably Azure or AWS
- Upper-intermediate English level
- Experience with Service Mesh
- Working knowledge of Grafana, Prometheus, Loki, and Tempo
- Scripting or coding experience in Python or Java
- Experience with CI/CD and infrastructure as code, such as Helm or Terraform
Am I A Good Fit?
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The Company
What We Do
AgileEngine is a privately held company established in 2010 that builds dedicated teams of designers and developers. We turn good ideas into awesome software that people actually want to use. Some of the biggest names and the hottest startups around the world chose us to build their tech.
