Site Reliability Engineer III

Build Your Future with Sovos
If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes.

Excited about the possibilities? So are we! Don’t worry if you don't check all the boxes – apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here. 

The Work You'll Do
As a Site Reliability Engineer III at Sovos, you will play a pivotal role in designing, optimizing, and operating highly reliable, scalable, and secure cloud infrastructure that powers our SaaS solutions. You will drive improvements in platform stability and customer experience, acting as a technical leader and mentor within the Cloud Operations team. Your expertise will influence reliability practices across teams, ensuring our systems are production-ready and resilient. This is an opportunity to make a significant impact on our cloud infrastructure while deepening your technical skills in a collaborative, global environment.

More specifically, you will:

• Design, develop, operate, and optimize internal platforms and tools for deploying, monitoring, alerting, securing, and troubleshooting Sovos applications
• Lead and contribute to the evolution of reliability, scalability, and performance practices across cloud-hosted services
• Collaborate with Platform, Development, and Architecture teams to build efficient CI/CD pipelines and operationally sound systems
• Drive improvements in observability, incident response, and post-incident analysis to enhance service reliability and uptime
• Manage complex initiatives, systems, and services independently, serving as a technical point of contact and mentor for engineers
• Set up systems, software, and experiments; test, validate, and verify features, tools, and processes for production readiness
• Identify operational risks proactively and lead remediation efforts to strengthen resilience and fault tolerance

What We Need From You

• Strong experience in application monitoring, distributed systems, data storage, and cloud infrastructure at scale
• Solid understanding of the software delivery lifecycle with hands-on experience using CI/CD tools such as Azure DevOps or TeamCity
• Advanced experience with infrastructure as code technologies (e.g., Terraform, CloudFormation, Puppet)
• Proficiency with cloud deployment, monitoring, and operational analytics tools (e.g., Scalyr, Nagios, AppDynamics, Prometheus/Grafana)
• Demonstrated ability to troubleshoot complex, production-scale issues and drive long-term corrective actions
• Proven collaborative mindset with the ability to mentor, share knowledge, and influence engineering best practices
• Strong written and verbal communication skills, with the ability to work effectively in a multi-regional environment
• Advanced proficiency in English

What Does Sovos Offer You?
The tools to enhance your life - because we want you to enjoy your life outside of work and inside!

• Flexible Time-Off
• Comprehensive Health Benefits
• Corporate Bonus
• Bi-Weekly Meeting Free Days
• Mentoring Programs
• Globally recognized Training and Development programs

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background
Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos’ cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit https://www.sovos.com and follow us on LinkedIn.

A Global Company Argentina, Brazil, Chile, Colombia, Ecuador, Germany, Mexico, Netherlands, Peru, Portugal, Sweden, Turkey, United Kingdom and United States