Site Reliability Engineer III

Posted 55 Minutes Ago
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Jersey City, NJ, USA
Hybrid
Mid level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Designs, develops, troubleshoots, and maintains secure enterprise software and production systems. Champions SRE practices by defining and operationalizing SLOs, SLIs, and error budgets; improving reliability, scalability, performance, and reducing toil. Supports infrastructure planning, migrations, monitoring, incident response, change management, audits, and cross-team operations. Uses Linux, Bash, Python, cloud, containers, CI/CD, and authorized AI tools to improve delivery and operational outcomes.
Summary Generated by Built In

There’s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems

As a Software Engineer III (Associate) at JPMorganChase within Employee Platform — Collaboration and Communication, you will be a seasoned member of an agile team designing and delivering trusted, market-leading technology products in a secure, stable, and scalable way. You will deliver critical technology solutions across multiple technical areas and business functions in support of firm objectives.

 Job responsibilities
  • Deliver end-to-end software solutions (design, development, troubleshooting) with strong problem decomposition and innovative thinking beyond routine approaches.
  • Build and maintain secure, high-quality production code, including synchronous integrations and algorithm maintenance.
  • Produce architecture/design artifacts for complex applications and ensure implementation adheres to design constraints.
  • Analyze large, diverse datasets to create insights, visualizations, and reporting that drive continuous improvement.
  • Proactively identify hidden issues/patterns and use them to improve coding hygiene, reliability, and system architecture.
  • Champion site reliability culture: define, educate, and operationalize SLOs/SLIs/error budgets with product, engineering, and stakeholders; monitor and review regularly.
  • Drive delivery excellence through self-learning, issue/blocker resolution, and robust change & release management practices.
  • Apply knowledge of tools within the SDLC toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
  • Lead cross-team operational responsibilities including hosting platform/infrastructure planning, data center migrations, partner engagements, audits/application hygiene, and contribute to engineering communities, knowledge sharing, and an inclusive, resilient team culture.
  • Uses enterprise-authorized AI capabilities within the work environment to accelerate incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.
  • Applies enterprise-authorized AI capabilities within the work environment to identify patterns in operational signals that indicate reliability risk or recurring toil, prioritizing reuse-first improvements tied to SLO outcomes.
     
Required qualifications, capabilities, and skills
  • Formal training or certification on software engineering concepts and 3+ years applied experience.
  • Hands-on experience across system design, application development, testing, and production/operational stability.
  • Strong coding skills in Linux, Bash, and Python 
  • Proven ability to develop, debug, and maintain enterprise-scale code, including database querying; solid understanding of SDLC and end-to-end delivery.
  • Practical experience with Agile ways of working, including CI/CD, application resiliency, and security practices; exposure to modern technical domains such as cloud, AI/ML, and/or mobile, and their supporting technical processes.
  • Excellent communication and stakeholder management, adapting messages for senior business and junior technologists.
  • Pragmatic mindset to drive technical re-engineering/modernization while continuing business delivery.
  • Deep expertise in SRE best practices: reliability, scalability, performance, security, enterprise architecture, and toil reduction; able to promote SRE culture within the team.
  • Strong operational tooling knowledge: file transfers, SSL/certificates, load balancers, job scheduling, monitoring, backup/capacity, plus containers/orchestration (Docker/ECS/Kubernetes), CI/CD tools (Jenkins/GitLab/Terraform), and network troubleshooting; experience with enterprise-authorized AI-assisted dev tools and responsible AI use (validation, security, data sensitivity). 
  • Working knowledge of using enterprise-authorized AI capabilities within the work environment to support SRE workflows with strong validation habits and awareness of data sensitivity
  • Ability to validate AI-assisted operational recommendations before applying changes, escalating when uncertain and following data sensitivity requirements
     
Preferred / good-to-have skills
  • SIP / VoIP familiarity 
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Skills Required

  • Formal training or certification in software engineering concepts
  • 3+ years of applied software engineering experience
  • Experience with system design, application development, testing, and production or operational stability
  • Strong coding skills in Linux, Bash, and Python
  • Experience developing, debugging, and maintaining enterprise-scale code
  • Database querying experience
  • Understanding of the software development lifecycle and end-to-end delivery
  • Experience with Agile practices, CI/CD, application resiliency, and security practices
  • Exposure to cloud, AI/ML, or mobile technical domains
  • Strong communication and stakeholder management skills
  • Expertise in SRE best practices, including reliability, scalability, performance, security, enterprise architecture, and toil reduction
  • Operational tooling experience with file transfers, SSL/certificates, load balancers, job scheduling, monitoring, backup/capacity, containers/orchestration, CI/CD tools, and network troubleshooting
  • Experience with enterprise-authorized AI-assisted development tools and responsible AI use
  • Ability to validate AI-assisted operational recommendations and follow data sensitivity requirements
  • SIP or VoIP familiarity

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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