Our Opportunity:
We are looking for a Site Reliability Engineer II at our facility in Richardson, Texas to contribute to the enhancement of site reliability and resiliency, system operations, infrastructure as code, observability, security hardening, and performance engineering.
What You’ll Do:
- Support the implementation and management of Chewy platform standards to facilitate the seamless transition of applications to production by leveraging AWS services and employing containerization through Infrastructure as Code (IAC) techniques
- Provide a comprehensive framework for automating and optimizing processes, thereby minimizing the reliance on manual intervention
- Utilize tools such as Python and Terraform to achieve efficient process automation
- Establish a robust framework for site reliability that can be measured and reported to our customers
- Implement scalable processes using various process automation tools
- Take charge of maintaining security hardening on the Load Balancer end and oversee regular upgrades and software maintenance
- Daily Operations and day to day regular Developer / Admin activities on Chewy platform end and sharing the reports across the org
What You’ll Need:
- Bachelor's degree in Computer Science, Information Science, Network Engineering, Cyber Security, Site Reliability, or related field and 5 years of experience
- Will accept Master’s degree and 3 years of experience
- Experience must include 3 years with: hands-on experience with cloud services, specifically AWS including EC2 instances, ECS and EKS container platforms, IAM roles, network VPC configurations, Load Balancers, and other essential AWS services
- Broader AWS global setup including knowledge of different regions, availability zones, and designing systems for reliability and fault tolerance
- Containerization technologies including Docker and AWS Fargate
- Expertise in orchestrating containers using Elastic Container Services or Kubernetes
- Utilizing observability tools such as Datadog or Splunk
- Service Level Objectives (SLOs) and ability to measure reliability of services
- CI/CD tools and processes, including pipelines-ascode (Jenkins, Github Actions)
- Configuration management and infrastructure-as-code (Terraform) for cloud provisioning
- Troubleshooting and handling outages and incident
- E-commerce
- The position is eligible for the Employee Referral Program
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
