Site Reliability Engineer, Frontend Performance

As an embedded SRE, you are a force multiplier. You won’t be shipping product features or doing chores for other teams; you will be building the self-service infrastructure and guardrails that allow Redfin’s foundational engineering teams to own their own speed and reliability. You act as a technical guide and advocate, meeting teams where they are to help them level up their operational game and teaching them how to independently navigate the complexities of high-performance frontend systems.

About the Role

• Enable Self-Service Performance: Build the RUM (Real User Monitoring) frameworks and automated deployment gates that empower frontend teams to maintain their own performance budgets.

• Operationalize AI: Build the "plumbing" for our AI gateway—cost tracking, usage monitoring, and reliability guardrails—so teams can leverage AI independently and safely.

• Intelligent Observability: Integrate AI-driven insights into our observability stack to automate incident diagnosis and help teams reduce MTTR.

• Strategic Advisory: Partner with core teams to provide "resilient-by-design" blueprints, helping them architect high-traffic paths that stay stable under load.

• Modernize Pipelines: Optimize delivery pipelines to be more observable and reliable, ensuring every deployment to our high-traffic environments is a non-event.

About You

• Operational Lead: You aren’t afraid to "sweep the floors" alongside your teams. You dive into the manual toil and the messy bugs to understand them first, then you build the tools and share the knowledge so those problems never come back.

• Performance Architect: You understand the systemic impact of browser rendering, hydration, and CDN logic on the customer journey.

• Technically Versatile: You can navigate a Java/Spring backend and a TypeScript/React frontend to identify architectural risks.

• Pragmatic Educator: You enjoy teaching teams how to own their operational health through better tooling and standards.

• 5+ years in SRE, Platform, or Systems Performance.

• Proficiency in TypeScript & Java (enough to navigate complex codebases and identify bottlenecks).

• Observability Foundations: Experience with Core Web Vitals, APM instrumentation, or RUM.

• Automation Mindset: Experience building CLI tools, automated workflows, or CI/CD pipelines.

• Bonus Points: Experience with Datadog, AWS/Kubernetes resource optimization, or managing third-party AI service limits.

What you’ll get

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.

On-Call Expectations
This role may include participation in an on-call rotation to support production systems and ensure service reliability. On-call responsibilities may include coverage during nights and weekends. If applicable, frequency and scheduling will be determined by team needs and communicated accordingly.

About us

Redfin is revolutionizing the $75 billion real estate industry. We use data, beautiful software, and innovative design to put customers first at every step in the home-buying and selling process. Get ready to dive headfirst into our award-winning website and mobile apps, solving complex business problems in a highly visible, customer-centric way. If you value doing great work in a collaborative environment, join our team!

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time.  Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law.  The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws.  Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at [email protected].

The compensation information below is provided in compliance with all applicable job posting disclosure requirements. The compensation for this position is $166,900.00-$203,900.00. The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is the company’s current, good faith estimate at the time of posting. [Compensation and benefits are subject to modification from time to time as the Company, in its sole and exclusive discretion, deems appropriate.] The Company may determine during its future reviews of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring.