Evelyn Partners is a UK leader in wealth management, providing personalised, expert investment management and financial planning advice to support clients in embracing what’s next.
Our success hinges on our people and that’s our secret for longevity. We are a team of passionate professionals and everything we do is guided by our purpose – placing the power of good advice into more hands, we go further to understand the needs of our clients and what matters most to them. We’re here to help them make significant decisions with confidence, provide strong foundations for the future and guide them towards their goals.
Job DescriptionWhat will you be doing?
We’re seeking a talented individual to join our Service Protection team in Glasgow on a 9 month FTC. The role provides good exposure across environment management, release support, and cross team coordination.
We offer hybrid working, a positive working environment you can thrive in and opportunities to further develop your career.
As Site Reliability Engineer, your responsibilities will include among others:
- Overseeing daily health check reporting from the test team, coordinating resolution of any issues (e.g. batch failures, trading platform issues, CORD outputs) and performing CORD releases in UAT and Production
- Supporting file transfer investigations (VLTrader / GoAnywhere)
- Coordinating quarterly SEI test environment switches / credential updates and handling UAT SEI account setup requests
- Managing Avaloq test account passwords and updating passwords on a monthly basis for the spreadsheet listing all Avaloq Oracle user accounts
- Raising and coordinating environment refresh requests (e.g. DWH, StatPro)
- Supporting UAT API connection issues between Iress and Voyant, UAT access requests for Voyant, UAT API connection issues between Iress and PlannerPal and UAT access requests for PlannerPal
To be successful in this role, you should:
- Previous experience in IT Service Management (ITIL), ideally within Change, Release, or Transition
- Understanding of ITIL practices and service lifecycle governance
- Ability to assess risk, apply structured challenge, and support governance decisions
- Experience working in multi-system, multi-vendor environments
- Strong analytical skills with ability to interpret and present data for decision making
- Effective communication and stakeholder coordination skills
Desired:
- ITIL Foundation v4, with further ITIL qualifications desirable
As a colleague here at Evelyn Partners you will have access to benefits that include:
- Competitive salary
- Private medical insurance
- Life assurance
- Pension contribution
- Hybrid working model (role dependant)
- Generous holiday package
- Option to purchase additional holiday
- Shared parental leave
We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At Evelyn Partners we have a wide range of highly active employee resource groups and we're delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment.
We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.
Skills Required
- Experience in IT Service Management (ITIL), ideally within Change, Release, or Transition
- Understanding of ITIL practices and service lifecycle governance
- Ability to assess risk, apply structured challenge, and support governance decisions
- Experience working in multi-system, multi-vendor environments
- Strong analytical skills with ability to interpret and present data for decision making
- Effective communication and stakeholder coordination skills
- ITIL Foundation v4 (or further ITIL qualifications)
What We Do
Life is full of decisions that shape our future, but to make great decisions we need certainty and good advice. At Evelyn Partners (formerly Tilney Smith & Williamson), we have been giving good advice and helping people and businesses flourish for almost 200 years. Our mission is ‘to place the power of good advice into more hands’. We’re committed to giving more people and businesses access to good advice, regardless of their wealth or the size of their company. We are the UK’s leading integrated wealth management and professional services group. We can look after the combined wealth and tax needs of our clients and provide specialist accountancy, assurance, tax and advisory services for businesses. Our clients range from online investors to those requiring bespoke wealth management, and from charities to entrepreneurs and corporate businesses. By understanding you and partnering with you, our advice can help you achieve what matters to you most
