Site Reliability Engineer- (4- 7 years) Work Location - Bangalore

NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.  

Meet the Team 

We are an agile team inside Cisco IT, building the next generation NoSQL Databases on cloud platforms that will be demonstrated by all of Cisco as we move to cloud native applications. This is a small team of highly motivated individuals demonstrating Agile scrum methodology. The team is responsible for building and operating Hybrid Cloud Database services in a DevSecOps model. We move at a fast pace and are passionate about cloud and automation. We have a history of building clouds at a large scale and are looking for someone who as passionate about it as we are. 

Your Impact 

Site Reliability Engineers are responsible and take ownership for reliability, scalability, automation, and other aspects related to uptime and availability of our database services. You will need to have strong skills in following areas:

• Design, write and build tools to improve the reliability, availability and scalability of our Cassandra/MS-SQL/Neo4J Cloud Database Platform Offerings.

• Augment existing instrumentation to build a cohesive picture of the characteristics of our systems with special attention to points of failure.

• Design and develop improvements, focused on resilience, to our production systems to achieve and surpass SLOs.

• Help improve our operational practices to minimize service disruptions.

• Work with our Service Assurance team to modernize and improve our monitoring and alerting stack.

• Design new tools to monitor alerts that help discover failures or issues before our customers.

• Work with engineers to identify root cause and fix issues. Influence, design and create new architectures, standards and methods for large-scale enterprise systems.

• Maintain services once they are live by measuring and monitoring availability, latency and overall system health.

• Work with AI tools/agents to maintain highly available environments and optimize operations.

Minimum Qualifications

• Bachelor’s degree in computer science or related field

• Technical Expertise: 4-7 years

• Solid grasp of Database Architecture and Administration which includes Designing, Provisioning, Upgrading, Operating, Backups, Security, Performance for Cassandra and Neo4J.

• Good hands-on experience working and administering all aspects of MS-SQL with focus on real-time troubleshooting using DMVs, Execution Plans, and Extended Events; Maintain High Availability and Disaster Recovery (HADR) via AlwaysOn and Mirroring; Automate routine operational tasks using T-SQL and PowerShell.

• Experience and proficiency in managing large footprints through all aspects of database lifecycle, including installations, patching, and upgrades via automation-first approach.

• Understand IT processes including architecture, design, implementation, and operations.

• Experience with CI/CD framework and tools like GIT, Jenkins.

• Experience with automating DB tasks using python, Ansible and AI tools. 

Preferred Qualifications

• Solid grasp on building scalable databases using hybrid cloud infrastructure.

• Experience and practice with public cloud like AWS, GCP, or Azure, Kubernetes preferred.  

• Able to establish relationships, be culturally sensitive, have goal alignment, have learning agility, be self-motivated, able and willing to help where help is needed.

• Exposure to Agile development practices. Working with geographically distributed teams.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.