Software Engineer

Posted One Month Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Mid level
eCommerce • Retail
The Role
Build and operate reliable, scalable, and high-performing systems at global scale. Responsibilities include proactive service monitoring, developing reliability solutions, improving observability and incident-management tools, conducting reliability audits, creating operational procedures, resolving recurring issues, and serving as Incident Commander during major incidents. The role requires software engineering experience, programming skills, cloud and Kubernetes familiarity, infrastructure-as-code knowledge, observability expertise, and strong crisis leadership.
Summary Generated by Built In

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Software Engineer – Backend Engineering (SRE & Reliability)About the Team and the Role

At eBay, our engineering teams build and operate highly scalable, reliable, and high-performance systems that power commerce experiences for millions of users globally.

We are looking for a Software Engineer – Backend Engineering with strong software development expertise and hands-on experience in Site Reliability Engineering (SRE), observability, production troubleshooting, and incident management.

The ideal candidate will bring a backend-first engineering mindset, with a strong understanding of distributed systems, microservices, and cloud-native architectures, along with the ability to build resilient applications, improve system reliability, and resolve complex production challenges.

This role combines backend software development with reliability engineering practices, working closely with Architecture, Platform, SRE, and Operations teams to deliver scalable, highly available, and fault-tolerant solutions.

What You Will Accomplish
  • Backend Development: Design, develop, test, and maintain scalable backend services, RESTful APIs, and microservices using modern programming languages such as Java, Go, or Python.
  • System Reliability & Performance: Build highly available, fault-tolerant, and resilient backend applications, focusing on performance optimization, scalability, and operational efficiency.
  • Observability & Monitoring: Implement and enhance application monitoring, logging, distributed tracing, and alerting using tools such as Prometheus, Grafana, ELK, and OpenTelemetry.
  • Incident Management & Troubleshooting: Investigate and resolve complex production issues, perform root cause analysis (RCA), and implement sustainable engineering solutions to prevent recurring incidents.
  • Distributed Systems Engineering: Develop and optimize distributed systems, microservices, and cloud-native applications to ensure reliability and seamless service performance.
  • Automation & Engineering Excellence: Build automation tools, improve deployment processes, and reduce operational overhead through engineering-driven solutions.
  • Production Support & Operational Readiness: Participate in incident response, production debugging, reliability reviews, and continuous improvement initiatives.
  • Cross-Functional Collaboration: Partner with Engineering, Architecture, SRE, and Operations teams to improve application design, system availability, observability, and overall platform reliability.
What You Will Bring
  • 4+ years of professional software engineering experience, primarily in backend development, distributed systems, or platform engineering.
  • Strong programming expertise in Java, Go, or Python, with hands-on experience developing production-grade backend applications.
  • Experience designing and developing REST APIs, microservices, and scalable distributed systems.
  • Strong understanding of data structures, algorithms, object-oriented design, system design, and software engineering best practices.
  • Hands-on experience with Spring Boot or equivalent backend development frameworks.
  • Experience with cloud platforms, Kubernetes, Docker, CI/CD pipelines, and modern deployment practices.
  • Practical knowledge of SRE principles, application reliability, observability, and production incident management.
  • Experience with monitoring and observability tools such as Prometheus, Grafana, ELK, Splunk, or OpenTelemetry.
  • Strong debugging, troubleshooting, and root cause analysis (RCA) skills for complex production systems.
  • Familiarity with application performance monitoring, logging, distributed tracing, alerting, and incident response.
  • Understanding of databases, caching, messaging systems, and performance optimization in distributed environments.
  • Strong problem-solving, collaboration, and communication skills, with the ability to work effectively across engineering teams.
Good to Have
  • Experience building internal developer tools, reliability automation, or operational platforms.
  • Knowledge of SRE practices such as SLIs, SLOs, SLAs, error budgets, and capacity planning.
  • Experience with Kafka, Redis, or other distributed messaging and caching technologies.
  • Exposure to infrastructure-as-code tools such as Terraform.
  • Experience supporting large-scale, high-traffic production environments.
Ideal Candidate Profile

A strong Backend Software Engineer (Java/Go/Python) with experience building scalable microservices and distributed applications, complemented by practical exposure to SRE, observability, incident management, production debugging, and system reliability.

Primary Focus: Backend Engineering

Secondary Focus: SRE, Observability, Incident Management & Reliability

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.


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Skills Required

  • 4+ years of professional software engineering experience, ideally in backend or platform teams
  • Proficiency in one or more programming languages, such as Java, Go, or Python
  • Strong incident management and leadership skills
  • Technical triage and troubleshooting abilities, especially during crises
  • Familiarity with cloud platforms
  • Familiarity with container orchestration, such as Kubernetes
  • Familiarity with infrastructure-as-code tools
  • Experience with observability stacks, such as Prometheus, Grafana, ELK, or OpenTelemetry
  • Strong interpersonal and communication skills

eBay Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eBay and has not been reviewed or approved by eBay.

  • Healthcare Strength — Medical, dental, and vision coverage begin on the date of hire, complemented by mental health resources, an EAP, disability coverage, FSAs, and wellness initiatives.
  • Leave & Time Off Breadth — A robust mix of PTO, paid holidays, flexible work styles, parental leave, and a four‑week paid sabbatical after five years supports work‑life balance.
  • Equity Value & Accessibility — Total compensation commonly includes stock components, with access to an employee stock purchase plan at a discount and stock awards enhancing overall packages.

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The Company
HQ: San Jose, CA
26,035 Employees

What We Do

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Our portfolio of brands includes eBay Marketplace and eBay Classifieds Group, operating in 190 markets around the world. We offer sellers the ability to grow a business with little barrier to entry regardless of size, background or geographic location. We never compete with our sellers. We win when our sellers succeed. Buyers who shop on our Marketplace and Classifieds platforms enjoy a highly personalized experience with an unparalleled selection at great value.

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