Site Reliability Developer

Are you a developer with a passion for making existing systems better? We have a great opportunity on our Neo team building veterinary software.  

This role will have a focus on maintaining and improving our application, infrastructure and deploy processes. We’re especially looking for someone who is curious and always learning better ways to doing things, as well as troubleshooting. Neos core technologies are PHP, AWS as well as Angular.   

This role can be hybrid onsite at our Westbrook, Maine office. We are also open to this position being fully remote.   

But what is Neo you ask? Neo is a cloud based Veterinary Practice Management Software, and one of IDEXX’s wider veterinary offerings. Running a veterinary practice is complicated. The software shouldn’t be. Neo is a brilliantly simple practice management software with the flexibility of the cloud. Pets and tech, it’s a winning combo!  

Within IDEXX we are a part of the IDEXX Veterinary Software portfolio. With a focus on software solutions, we are dedicated to enhancing the health and well-being of pets, people, and livestock around the world. Through the power of the cloud, our solutions simplify the flow of information across any practice and link vets to what they need when they need it. Patient data. Client communications. Business insights. All at their fingertips.  

Learn more about IDEXX Veterinary Software.

Our journey is solving veterinary practices’ most pressing needs by focusing on innovation to drive meaningful improvements in animal health.  

• You will design, code, test, debug and document programs based on technical configurations developed by analysts and project teams. Estimates and tracks time required to complete work, for project budgeting and financial tracking.  

• You will develop program designs to meet technical configurations, ensuring that resulting systems will operate efficiently and reliably. Understanding business function supported by the application to encompass within design framework. Ensureing design integrates with other related systems.  

• You will code programs using various programming languages as appropriate.  

• You will test and debug programs to finalize and ensure smooth operation.  

• You will document program design, coding and other details to guide others in application development, use and maintenance.  

• You will support, update and maintain existing systems in response to business needs, system problems or other factors. Coordinating with project teams to design, code, test and document system changes.  

• You will coordinate with project team members to define application requirements. Identifying business needs, assessing available technologies and developing and presenting solutions.  

• You will provide high level of customer service, partner with end users in the resolution of problems or in deployment of new applications.  

• 4+ years of Experience with PHP.  

• Experience with Angular or react  

• Experience in AWS including S3, RDS and Lambdas 

• A knowledge of JavaScript/ Typescript  

• Familiarity with relational databases and Structured Query Language (SQL).  

• Ability to leverage technology background and understanding of latest technologies to apply to development work.  

• Understanding of procedural and object oriented design.  

• Excellent problem solving skills  

• Excellent customer service and business relationship-building skills and ability to work independently and in teams.  

• Strong communication skills, both verbal and written, including ability to translate technical subject matter to non-technical audiences (both as a speaker and listener).  

What you can expect from us: 

• Salary of $90,000-$120,000  

• Opportunity for annual cash bonus  

• Health / Dental / Vision Benefits Day-One  

• 5% matching 401k  

• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more  

If you’re looking for a role that’ll challenge you, offer a variety of work and learning, while helping an amazing industry, we’d love to hear from you!  

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.  

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.  
  
Let’s pursue what matters together.  

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.  

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.