Site Quality Manager

Posted 4 Days Ago
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Norfolk, NE, USA
In-Office
107K-152K Annually
Mid level
Healthtech • Pharmaceutical
The Role
Leads site quality management for a medical device manufacturing operation. Develops quality policies, manages audits and regulatory inspections, oversees document control, CAPA, NCRs, complaints, risk management, and product release decisions. Supervises and mentors quality personnel, reports quality metrics, drives root-cause analysis and continuous improvement, and ensures compliance with ISO 13485, FDA QSR, MDSAP, and other applicable standards across the product lifecycle.
Summary Generated by Built In

What Quality Management contributes to Cardinal Health
Quality develops and implements quality policies, procedures, and processes to ensure products and services comply with regulatory standards and specifications. Quality Management provides strategic oversight, leadership and direction within the Quality function.

This position is 100% onsite in Norfolk, NE.

Responsibilities

  • Develop and implement quality policies, procedures, and processes to ensure products and services comply with regulatory standards and specifications.

  • Provide strategic oversight, leadership and direction to direct reports within the Quality function.

  • Manage, develop, train and guide direct reports, quality staff, and site personnel to achieve site quality goals and maintain regulatory compliance. 

  • Lead audit readiness efforts and facilitate regulatory, customer and corporate audits such as (FDA and MDSAP) and customer technical visits and provide responses to findings in a timely manner.  

  • Conducting Site Quality Management Reviews and report KPI metrics to corporate. 

  • Responsible for identifying trends and making decisions that affect product release to ensure patient safety.

  • Responsible for understanding ISO 13485, FDA QSR and other relevant standards and to apply them to continuous improvement of the Quality Management System.

  • Manage internal audits, external audits, and regulatory inspections.

  • Oversee document control, CAPA (Corrective and Preventive Actions), NCR (Non-Conformance Reports), and complaint handling in a manufacturing environment.

  • Support risk management activities, including hazard analysis and FMEA.

  • Ensure quality oversight throughout product lifecycles from design control and supplier qualification to manufacturing and post-market surveillance.

  • Collaborate with engineering, production, and supply chain teams to ensure product quality and process compliance.

  • Train and mentor staff on quality procedures and regulatory requirements.

  • Lead root cause analysis and problem-solving initiatives for quality issues.

  • Analyze quality metrics and identify trends for escalation to senior management as required.

Qualifications

  • Minimum 3 years of experience in a quality manager or quality engineer role for a medical device manufacturing company preferred

  • Minimum 4 years of leadership experience in managing both hourly and salary professionals preferred.

  • Experience with root cause analysis, corrective actions and documentation control preferred.

  • Bachelor’s degree in related field, preferred or equivalent work experience

What is expected of you and others at this level

  • Manages department operations and supervises professional employees, front line supervisors and/or business support staff

  • Participates in the development of policies and procedures to achieve specific goals

  • Ensures employees operate within guidelines

  • Decisions have a short term impact on work processes, outcomes and customers

  • Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management

  • Interactions normally involve resolution of issues related to operations and/or projects

  • Gains consensus from various parties involved

Anticipated salary range: $106,700 - $152,400 USD

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

  • Medical, dental and vision coverage

  • Paid time off plan

  • Health savings account (HSA)

  • 401k savings plan

  • Access to wages before pay day with myFlexPay

  • Flexible spending accounts (FSAs)

  • Short- and long-term disability coverage

  • Work-Life resources

  • Paid parental leave

  • Healthy lifestyle programs

Application window anticipated to close: 10/5/2026 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

#LI-MP1

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

Skills Required

  • At least 3 years of experience in a quality manager or quality engineer role within a medical device manufacturing company
  • At least 4 years of leadership experience managing hourly and salaried professionals
  • Experience with root cause analysis, corrective actions, and document control
  • Bachelor's degree in a related field or equivalent work experience

Cardinal Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cardinal Health and has not been reviewed or approved by Cardinal Health.

  • Leave & Time Off Breadth Paid time off is frequently described as generous, including examples like multiple weeks of vacation, additional sick days, and in some roles even “unlimited” or untracked time off. Parental leave, paid holidays, and volunteer time further broaden the overall leave offering.
  • Healthcare Strength Medical, dental, and vision coverage is positioned as comprehensive, with added supports such as preventive care, telehealth/clinic access, mental health resources, and EAP counseling. Wellness programs and incentives (e.g., premium discounts tied to checkups or healthy lifestyle actions) add to the perceived breadth of healthcare-related support.
  • Retirement Support A 401(k) with company match, along with programs like stock purchase/equity participation and charitable matching, contribute to a stronger total rewards picture beyond base pay. Additional financial supports such as disability coverage and early wage access also enhance the overall package.

Cardinal Health Insights

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The Company
HQ: Dublin, OH
44,000 Employees
Year Founded: 1971

What We Do

Cardinal Health is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With 50 years in business, operations in more than 35 countries and approximately 44,000 employees globally, Cardinal Health is essential to care. We are navigating the complexities of healthcare and providing scaled solutions to help our customers thrive in a changing world. We strive to be a trusted healthcare partner by driving growth in evolving areas of healthcare, while building upon our distribution, products, and solutions to meet customer needs.

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