Site Quality Leader

Reposted 8 Days Ago
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Hillsdale, MI, USA
In-Office
Senior level
Manufacturing
The Role
Lead site quality excellence by implementing and improving the QMS (IATF 16949/ISO 9001), driving front-line ownership, managing customer audits/escalations, leading corrective actions, and using data and structured problem-solving to reduce defects and improve process capability.
Summary Generated by Built In

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world’s most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers

Advanced Mobility Site Quality Leader

The Site Quality Leader role is a critical leadership position responsible for driving a strong quality culture, front line ownership, and customer confidence within a manufacturing site. This role ensures quality excellence is embedded in daily operations—from product launch through series production—across all site processes, including internal manufacturing, laboratory operations, and site-level supply chain activities.

As the senior quality leader at site, this position is accountable for the effective implementation, execution, and continuous improvement of the Quality Management System (QMS), aligned with industry standards including IATF 16949, APQP, PPAP, and OEM-specific requirements. The Site Quality Manager plays a key role in strengthening front line quality ownership, ensuring adherence to customer requirements, and embedding a proactive, risk-based approach to quality across operations.

By partnering closely with operations, engineering, supply chain, and commercial teams, the Site Quality Leader ensures quality performance is consistent, compliant, and continuously improving—positioning the site as a trusted supplier and driving customer satisfaction.

What You’ll Do

Site Quality Leadership

  • Lead all site-level quality activities, ensuring consistent execution of quality systems aligned with industry standards (IATF 16949, APQP, PPAP, OEM-specific requirements).
  • Drive a strong quality culture focused on front line ownership, accountability, and right-first-time execution.
  • Provide direct leadership and development for the site quality team (QA/QC, laboratory, and quality engineering resources).

Customer & Stakeholder Partnership

  • Serve as the primary site-level quality interface for customers, managing day-to-day communications, escalations, and performance discussions.
  • Translate customer expectations and requirements into clear, actionable direction for site teams.
  • Lead and host customer audits, certification audits, and site visits, demonstrating site capability, compliance, and readiness.

Quality Systems & Risk Management

  • Own and continuously improve the site Quality Management System (QMS), ensuring compliance and effectiveness.
  • Lead Management of Change (MOC) activities impacting product quality, including changes to materials, processes, equipment, analytical methods, and specifications.
  • Ensure robust risk identification and mitigation across manufacturing processes, raw materials, and suppliers impacting site performance.

Data-Driven Improvement

  • Monitor and analyze site quality performance using key metrics (customer complaints, internal defects, audit findings, cost of poor quality, process capability).
  • Drive prioritization and execution of improvement initiatives to deliver measurable and sustainable performance gains.
  • Lead site quality reviews and ensure alignment with business and customer performance expectations.

Problem Solving & Auditing

  • Champion structured problem solving methodologies (8D, A3, root cause analysis) to ensure timely and effective resolution of quality issues.
  • Ensure containment, corrective, and preventive actions are implemented and verified for effectiveness.
  • Lead internal audits and oversee external audits of site operations, laboratories, warehouses, and critical suppliers where applicable.

What You Bring

Experience & Education

  • Several years of progressive experience in Quality Assurance / Quality Control within manufacturing environments; automotive, chemical, adhesives, coatings, or regulated industries strongly preferred.
  • Bachelor’s degree required (Master’s preferred) in Chemistry, Materials Science, Engineering (Chemical, Mechanical, Industrial), or related technical discipline, or equivalent experience.

Automotive Quality Expertise

  • Practical experience with IATF 16949 and  ISO 9001 including implementation at the site level.
  • Strong working knowledge of automotive core tools, including:
    • APQP & PPAP
    • AIAG VDA FMEA (preferred)
    • Control Plans, Process Flow, SPC, MSA (Gage R&R)
    • Special characteristics and process capability (Cp/Cpk)
  • Experience supporting or leading audits (e.g., IATF, VDA 6.3) preferred.

Problem Solving & Continuous Improvement

  • Six Sigma training or certification (Green Belt or Black Belt preferred).
  • Strong capability with structured problem solving tools (8D, A3, 5 Why, Fishbone) and verification of corrective actions.

Customer-Facing Leadership

  • Proven ability to manage customer relationships at the site level, including handling complaints, leading escalations, and communicating risk, containment, and corrective action plans.

Data & Systems Thinking

  • Demonstrated ability to analyze site-level quality data and drive prioritization and improvement actions.

How You Work

  • Hands-on leader who is highly visible on the production floor and actively engaged with front line teams.
  • Strong decision-making and risk assessment capabilities in a fast-paced manufacturing environment.
  • Excellent communication skills, with the ability to translate technical requirements into practical execution.
  • Highly organized and self-directed, capable of managing multiple priorities while delivering results.
  • Proficient with Microsoft Excel, PowerPoint, Word, and SharePoint for analysis and reporting.

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DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.

Skills Required

  • Bachelor's degree in Chemistry, Materials Science, Engineering, or related technical discipline (Master's preferred) or equivalent experience.
  • Several years of progressive experience in Quality Assurance/Quality Control within manufacturing environments (automotive, chemical, adhesives, coatings, or regulated industries).
  • Practical experience with IATF 16949 and ISO 9001 implementation at the site level.
  • Working knowledge of automotive core tools: APQP, PPAP.
  • Familiarity with AIAG VDA FMEA (preferred).
  • Experience with Control Plans, Process Flow, SPC, MSA (Gage R&R), special characteristics, and process capability (Cp/Cpk).
  • Experience supporting or leading audits (e.g., IATF, VDA 6.3).
  • Six Sigma training or certification (Green Belt or Black Belt preferred).
  • Proven ability to manage customer relationships, handle complaints, and lead escalations.
  • Strong capability with structured problem solving tools (8D, A3, 5 Why, Fishbone) and verification of corrective actions.
  • Hands-on leadership with visible presence on the production floor and strong decision-making in manufacturing environments.
  • Proficiency with Microsoft Excel, PowerPoint, Word, and SharePoint for analysis and reporting.

DuPont Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DuPont and has not been reviewed or approved by DuPont.

  • Retirement Support Employer 401(k) funding is positioned as a strong differentiator, combining a dollar-for-dollar match with an additional company contribution that meaningfully boosts total compensation. This design adds notable long-term value even when base pay is viewed as average in some areas.
  • Parental & Family Support Paid parental leave for birth and non-birth parents, together with family-building support and backup care resources, provides robust support for diverse family needs. Programs extend to fertility, adoption, surrogacy, and caregiving.
  • Leave & Time Off Breadth Time-off programs include substantial vacation ranges, a broad holiday schedule, and the option to purchase additional time, offering flexibility across tenure levels. Structured sick time and disability income protection further strengthen time-away coverage.

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The Company
HQ: Wilmington, DE
22,797 Employees

What We Do

Beware of recruitment scams! Please read important information for job seekers: https://www.dupont.com/careers/hiring-faqs.html It's a time of incredible progress at DuPont — a time of momentum. It's the time for change makers, for the doers and pioneers, to create essential innovations the world needs. We aren’t just creating a better future, we’re working together to invent a better now. So bring your best self and join us in uncovering insights that will transform the world. Why wait for a better future? Invent a better now. Learn more at dupont.com. Please take the time to review our comments policy before commenting on our page. http://dptn.ws/policy

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