On-Site Program Coordinator

Posted 2 Days Ago
Be an Early Applicant
3 Locations
In-Office
28-30 Hourly
Junior
Consulting
The Role
Coordinate nationwide inspection scheduling as the central point of contact. Assign inspectors by qualification and availability, resolve conflicts, handle urgent requests, monitor progress, maintain scheduling records, liaise with recruiters and operations, and drive improvements to boost efficiency and customer satisfaction.
Summary Generated by Built In

Are you someone who thrives in a fast-paced environment, loves solving puzzles, and enjoys keeping people and schedules on track? If so, we have the perfect opportunity for you!

Join a global aerospace leader supporting a nationwide source inspection program. As an Operations Scheduler, you'll play a critical role in coordinating inspection activities across the country, ensuring the right inspectors are in the right place at the right time to meet customer and production needs.

What You'll Do:

As the Operations Scheduler – Source Inspection Program, you'll serve as the central point of contact for inspection scheduling and coordination. Working onsite at our supplier's location, you'll partner with customers, inspectors, recruiters, and operations teams to keep inspection requests moving efficiently while delivering exceptional customer service.

In this role, you'll coordinate inspection requests with a nationwide network of quality inspectors, assign work based on qualifications, availability, location, and customer priorities, and monitor inspection progress to ensure response time requirements are met. You'll proactively resolve scheduling conflicts, coordinate urgent and same-day requests, and maintain accurate scheduling records while balancing multiple competing priorities.

You'll also work closely with recruiting and operations teams to identify coverage needs in new geographic areas, monitor inspector utilization, and help drive continuous improvements that enhance scheduling efficiency and customer satisfaction.

Compensation: $28–30/hour

Schedule: Full-time

 

What You’ll Need:

    • 2+ years of scheduling, dispatching, operations coordination, logistics, or customer service experience
    • Excellent organizational and time management skills
    • Strong communication and interpersonal abilities
    • Ability to prioritize multiple urgent requests in a fast-paced environment
    • Strong problem-solving and decision-making skills
    • Proficiency with Microsoft Office (Excel, Outlook, Teams, Word)
    • Ability to quickly learn internal scheduling systems and customer software
    • Self-motivated with the ability to work independently
    • High school diploma required; associate or bachelor's degree preferred
    • Preferred Qualifications:

      • Experience supporting aerospace, manufacturing, quality, logistics, or field service operations
      • Experience coordinating remote personnel or field technicians
      • Familiarity with quality inspection or manufacturing environments
      • Experience working directly with customer operations teams
      • If you're an organized, customer-focused professional who enjoys keeping operations running smoothly and making an impact behind the scenes, we'd love to hear from you!

SQA is an Equal Opportunity Employer. Employment is based on merit and qualifications and is not influenced by race, color, religion, gender, national origin, veteran status, disability, age, sexual orientation, gender identity, marital status, or any other legally protected status.

Skills Required

  • 2+ years of scheduling, dispatching, operations coordination, logistics, or customer service experience
  • Excellent organizational and time management skills
  • Strong communication and interpersonal abilities
  • Ability to prioritize multiple urgent requests in a fast-paced environment
  • Strong problem-solving and decision-making skills
  • Proficiency with Microsoft Office (Excel, Outlook, Teams, Word)
  • Ability to quickly learn internal scheduling systems and customer software
  • Self-motivated with the ability to work independently
  • High school diploma
  • Associate or bachelor's degree
  • Experience supporting aerospace, manufacturing, quality, logistics, or field service operations
  • Experience coordinating remote personnel or field technicians
  • Familiarity with quality inspection or manufacturing environments
  • Experience working directly with customer operations teams
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The Company
HQ: Palos Verdes Estates, CA
350 Employees
Year Founded: 1995

What We Do

Welcome to the SQA Services, Inc. home on LinkedIn! Follow us to stay up to date on all things quality - including industry events, news, and ways to get involved with #TeamSQA. Also, keep an eye out for job postings! SQA is always looking for quality professionals and new team members! WHAT IS SQA SERVICES, INC.? SQA provides global supplier quality services for quality-critical industries. With quality, manufacturing, and regulatory experts located in over 50 countries, SQA provides a cost-effective, local supplier presence. Managed, on-demand services include supplier quality audits, supplier remediation, quality engineering, source inspection, corrective action management, and real-time supplier quality data via SQA's world-class STEPQ technology. HOW CAN I GET IN TOUCH WITH SQA? We look forward to connecting with you and discovering how Team SQA can help you and your team reach your quality goals. Contact our team by heading over to http://www.sqaservices.com/contact If you think you or someone you know would be a great fit for our team, please send your resume to our Associate Development team at: [email protected]

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