• Opportunities to influence equipment performance and operational efficiency at a key mine site.
• A collaborative environment working alongside Caterpillar and customer teams.
• Career growth and professional development opportunities.
• A competitive wage and comprehensive benefits package.
As a Site Performance Manager, you’ll partner with Caterpillar and customer stakeholders to improve the performance of Caterpillar mining products. You’ll lead strategic initiatives, manage key metrics, and act as a consultant on equipment selection, product problem resolution, and operational best practices.Job Description:
- Develop, implement, and manage a strategic Mining Account Plan focused on equipment and mine system performance.
- Partner with Caterpillar representatives to align resources and improve KPI metrics such as physical and mechanical availability.
- Lead site performance improvements based on data trends and coordinate product problem resolution.
- Act as a consultant to customer operations and maintenance managers on equipment selection and management strategies.
- Establish reporting structures for performance data and collaborate with reliability teams.
- Influence Caterpillar Machine Business Divisions to accelerate corrective actions and mitigate product issues.
- Build and maintain high-level relationships with decision-makers and subject matter experts.
- Manage customer service site performance, including parts availability and operational metrics.
- Generate leads for machine/fleet, product support, technology, and other business opportunities.
- Lead Finning activities to ensure product health and performance, reducing operational impact.
Day-to-Day Activities:
- Monitor and report on site performance metrics.
- Participate in strategic planning and relationship management meetings.
- Collaborate with Caterpillar and customer teams to resolve product issues.
- Provide input on operational controls and business practices.
- Identify and implement continuous improvement initiatives.
Requirements:
- Mine site experience and strong knowledge of mining industry operations.
- Service and sales experience with solutions and technology knowledge.
- Technical product expertise and familiarity with Caterpillar equipment.
- College or university degree preferred or equivalent experience.
- 5–9 years of progressively responsible leadership experience.
- Excellent interpersonal and communication skills for influencing stakeholders.
- Ability to understand mining cost-per-ton factors and operational KPIs.
Important:
- Based out of our CNRL site.
- Permanent, full-time role.
- Monday–Friday, 5x2 schedule.
If you’re passionate about driving operational excellence and building strong customer relationships, apply today! Join a dynamic, inclusive environment where your expertise is valued and your growth is supported.
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
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What We Do
Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.
Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty.
With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime.
Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.
