Site Operations Specialist

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King of Prussia, PA, USA
In-Office
Biotech
The Role

The Opportunity:

In this role, you will report to the Onsite Supervisor and will work closely with the Avantor’s Lab and Production Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location: Malvern, PA

Shift: Monday–Friday (1st shift)

Hourly Rate: $27.50

Benefits:

  • Health and Wellness: Medical, Dental, Vision and Wellness programs

  • Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays etc.

  • Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount

  • Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance

  • Recognition: Celebrate your peers and earn points to redeem on gifts and products

What we’re looking for 

  • Education: High school diploma / GED required Preferred: Associate’s degree or bachelor’s degree in business, science, or related field. 

  • Experience: 4 years of equivalent experience in customer service, purchasing, or inventory/account management.

  • GMP and GLP training is a plus.

  • Collaboration Tool: Microsoft Teams experience preferred 

  • Familiarity with Information Access and ERP Systems.

  • Excellent customer service skills and a professional, can-do attitude.

  • Basic knowledge of purchasing and inventory management.

  • Strong commitment to safety, quality, and adherence to protocols, policies, and procedures.

  • Flexibility, adaptability, and ability to multi-task effectively.

  • Self-motivated and able to manage tasks independently; forward-thinking approach.

How you will thrive and create an impact 

Avantor’s Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.

In this role you will:

  • Coordinates and performs work related to customer requirements.

  • Management of open order status reports, metrics and department reports, and SOP/SOW maintenance.

  • Provides training and development as well as back-up to associates to perform required tasks.

  • Provides customer reporting and data analysis.

  • Acts as a liaison between customer, Avantor services and Avantor sales.

  • Support multiple departments onsite and will perform the job functions of Coordinators, Technicians, Material Handlers, Glass Washers when scheduled vacations, leave and /or emergency situations occur.

  • Order and stock products based on lab needs

  • Monitor inventory levels and manage unit-of-measure (UOM) accuracy

  • Order, log, and track chemicals in accordance with site protocols

  • Build tubing assemblies and dispose of cell waste, expired media, and buffers

  • Maintain parts inventory for bioreactors

  • Collect, wash, and autoclave lab glass and plasticware

  • Ship long-term storage samples to GVP & maintain frozen sample inventory for long-term DPD storage

  • Log and process samples in SAM, identify and address errors

  • Retrieve & process samples from DPD and API

  • Maintain monthly inventory and compliance metrics

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

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The Company
HQ: Radnor Township, PA
9,968 Employees
Year Founded: 1904

What We Do

Avantor®, a Fortune 500 company, is a leading global provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries. Our portfolio is used in virtually every stage of the most important research, development and production activities in the industries we serve. Our global footprint enables us to serve more than 225,000 customer locations and gives us extensive access to research laboratories and scientists in more than 180 countries. We set science in motion to create a better world. More than 13,500 strong, our associates are passionate about our mission to set science in motion to create a better world. We share enthusiasm for innovation, excellence, and achievement. Whether we are collaborating with our customers to advance science or solve multifaceted problems, we help them reach their goals more efficiently and effectively. Visit our website to learn more about Avantor. From FORTUNE. © 2021 FORTUNE Media IP Limited All rights reserved. Used under license. FORTUNE is a registered trademark of FORTUNE Media IP Limited and is used under license. FORTUNE and FORTUNE Media IP Limited are not affiliated with and do not endorse products or services of, Avantor.

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