Site Operations Manager

Reposted 24 Days Ago
Be an Early Applicant
Rancho Cucamonga, CA, USA
In-Office
83K-125K Annually
Senior level
Logistics • Software • Transportation
The Role
The Site Operations Manager oversees distribution policies, manages site personnel, ensures compliance with safety and efficiency standards, and maintains customer relationships while driving continuous improvement initiatives.
Summary Generated by Built In

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.

About the Position

The Site Operations Manager plans, directs, coordinates and implements all distribution policies/procedures for the distribution operation at a dedicated site. In conjunction with these responsibilities, the leader will lead in accordance with Kenco’s Guiding Principles and operate the facility using the Kenco Operating System (KOS / Shingo) methodology to obtain optimum efficiency and economy of operations, while maximizing profits by performing the following duties or through delegation to subordinates. 

Functions
  • Lead activities of site personnel to ensure compliance with defined operating system, corporate policy and site standard operating procedures, personnel policies and workload leveling. 
  • Maintain all safety, operations, quality, financial, legal and regulatory functions executed on site. 
  • Develop strong relationships with customer for the site to ensure continued success and satisfactory relationship with customer. 
  • Responsible for site metrics associated with Key Performance Indicators (KPIs), Business Improvement Plans, Efficiency Programs, and Profit and Loss (P&L) and develop reports for the customer and leadership. 
  • Responsible for supporting a healthy and effective “Lean Culture” participating in and leading 5S, Gemba walks, A3’s, Kaizen events, Employee Suggestion Boards, etc. daily, weekly, or as necessary to promote continuous improvement to the benefit of our customer. May support other site implementations with the network. 
  • Analysis of operations on a continuing basis to make necessary improvements to ensure cross functional operating efficiencies in the warehouse.  Analyzes throughput information, capacity planning, flow through and financial information. 
  • Acts as site purchase order gatekeeper to record, monitor, and control all site expenses in conjunction with network leaders. 
  • May function as the sites HR administrator in partnership with network HR support. 
  • Depending on functions of the customer/site; perform driver load planning/routing, common carrier utilization and monitors all DOT and hours of service compliance for drivers. 
  • May perform necessary product inspections, functionality checks and other duties. 
Qualifications
  • Bachelor degree in a related field or related ​required or equivalent years of experience required. Equivalent years of experience is defined as one year of professional experience for each year of college requested​. 
  • Minimum of 5 years of experience in warehouse/distribution or transportation management required. Prior leadership experience preferred. 
  • Must have a solid transportation background and an understanding of efficient transportation principles. 
  • Experience using warehouse, transportation, and inventory management systems preferred. 
  • Advanced level technical skills utilizing MS Office (i.e. Excel, PowerPoint, Outlook, & Word). 
Competencies
  • Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization. 
  • Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible. 
  • Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy. 
  • Managing Transitions / Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders. 
  • Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives.  
  • Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization. 
Travel Requirements
  • This position is expected to travel approximately ​25% or less​. 
  • A passport is not required, but recommended.​ 
Disclosures
  • For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/
  • The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
  • Per company policy, all internal job postings expire 14 days from the date they are posted.

The approximate pay range for this job is:

$83,380.00 - $125,180.00

Benefits offered:
 

  • Medical insurance including HSA, HRA and FSA accounts

  • Supplemental insurance including critical illness, hospital indemnity, accidental injury

  • Dental Insurance

  • Vision Insurance

  • Basic Life and Supplemental Life

  • Short Term and Long Term Disability

  • Paid Parental Leave

  • 401(k)

  • Paid Time Off approximately 2  weeks (accrual begins on Day 1 of employment)

  • Employer Paid Holidays- 10 days

Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.
 
Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.

Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal’ posting.
https://www.eeoc.gov/poster
For California residents please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy.
https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy.
https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/

Skills Required

  • Bachelor degree in a related field or equivalent years of experience required
  • Minimum of 5 years of experience in warehouse/distribution or transportation management
  • Prior leadership experience
  • Solid transportation background and understanding of transportation principles
  • Experience using warehouse, transportation, and inventory management systems
  • Advanced level technical skills utilizing MS Office (Excel, PowerPoint, Outlook, Word)

Kenco Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kenco Group and has not been reviewed or approved by Kenco Group.

  • Strong & Reliable Incentives Incentive pay during the pandemic and abundant overtime are described as available ways to increase earnings. Feedback suggests these opportunities enhanced take-home pay during busier periods.
  • Inclusive Benefits Coverage Health, dental, and vision insurance, life insurance, PTO and paid holidays, a 401(k), and tuition reimbursement are included. Parental leave for fathers is also noted, indicating a broad core package.
  • Parental & Family Support Paid parental leave for fathers is offered in some cases. Feedback suggests this support complements the standard benefits for families.

Kenco Group Insights

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The Company
HQ: Chattanooga, Tennessee
3,033 Employees
Year Founded: 1950

What We Do

Kenco provides integrated logistics solutions that include distribution and fulfillment, comprehensive transportation management, material handling services, and information technology—all engineered for Operational Excellence. Building lasting customer relationships for over 70 years, our focus is on common sense solutions that drive uncommon value. Visit Kenco at KencoGroup.com

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