At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This Position reports to:
Service ManagerABB Smart Power is a global technology leader, with products and solutions that make power supplies smart, connected and protected.
Its intelligent products and solutions make power more competitive by improving the energy efficiency, productivity, and reliability of almost any operation
In this role, you will have the opportunity to lead FWT, installation, commissioning, testing, and handover activities on-site, acting as the single point of contact for the customer. Each day, you will manage on-site presence throughout the project, ensuring coordination and smooth execution of all work activities. You will also showcase your expertise by planning, scheduling, and coordinating service resources based on guidelines.
You are highly skilled in installation, commissioning, testing, and troubleshooting methodologies for critical power systems and enjoy working within the data center, healthcare, industrial, and mission-critical infrastructure markets.
The work model for the role is: Remote (On the Jobsite)
This role is contributing to the Critical Power in Canada.
Responsibilities:
All on-site activities and for acting as the interface to customer and/or third-party installation and commissioning team.
Applying safety rules and safe practices, as well as environmental responsibilities during all service activities.
Performing installations, maintenance, and repairs on equipment, ensuring optimal performance and customer satisfaction.
Leading Health, Safety, and Environment (HSE) activities at customer sites and reporting unsafe practices and incidents to ensure a safe working environment.
Leading all discussions and meetings on-site, proposing appropriate resolutions to customer's concerns while ensuring ABB guidelines, team objectives, and sales goals are met.
Setting up and maintaining a service desk and evaluating its efficiency.
Handling customer complaints or concerns quickly and professionally, in alignment with the Service Quality Manager to maintain good customer relationships and ensures repeat customers.
Qualification:
5 years + in a service organization with site management experience
Proven experience in electrical power systems, specifically in UPS systems, Static Transfer Switches (STS), power distribution units (PDU), battery systems, and related low- and medium-voltage infrastructure. Experience working as a Site Lead, Commissioning Engineer, or Senior Field Service Engineer is strongly preferred.
You possess advanced knowledge of commissioning processes including system integration testing, and final handover procedures. You are highly adept in troubleshooting tools, diagnostic software, electrical test equipment, and Microsoft Office reporting platforms.
interpreting single-line diagrams, protection schemes, control logic, and technical documentation.
You demonstrate strong leadership and customer-facing capabilities, with the ability to lead on-site meetings, resolve technical concerns professionally, and coordinate multi-disciplinary teams. You are passionate about safety leadership, accountability, and delivering a high-quality customer experience.
Engineer or Certified Electrical Technologist with Electrician certification, with proven experience,
Why ABB?
We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.
ABB may utilize Artificial Intelligence (AI)–enabled tools as part of its recruitment and selection processes. These tools are used solely to support and enhance decision-making; final hiring decisions are made by ABB recruitment professionals. ABB is committed to ensuring that all recruitment practices are conducted in a fair, transparent, and non-discriminatory manner, in compliance with applicable laws.
While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $89,400 and $131,120 annually. This position is a new role.
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Employment Equity & Inclusion Statement (Canada)
ABB values the dedication, commitment, and expertise of all our employees. As an Employment Equity Employer, we are committed to fostering an inclusive and diverse workplace. We actively support the principles of the Employment Equity Act and strive to build a workforce that reflects Canada’s diversity, including:
• Women
• Indigenous Peoples
• Members of visible minorities
• Persons with disabilities
ABB is committed to providing reasonable accommodations to applicants with disabilities. If you require accommodation during any stage of the recruitment process, we encourage you to let us know.
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What We Do
ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries. www.abb.com
