Site Manager

Posted 3 Days Ago
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Houston, TX, USA
In-Office
Senior level
Logistics • Transportation
The Role
Manages warehouse site operations, including staffing, scheduling, productivity, budgets, safety, quality, customer service, and associate development. Oversees daily workloads, business reporting, deposits, compliance, hiring, coaching, and performance management. Requires flexibility for varying shifts, weekends, and holidays, along with the ability to lead warehouse teams, interpret P&L statements, manage competing priorities, and work physically in an industrial environment.
Summary Generated by Built In
Job Summary & Responsibilities
Capstone is a North American supply chain solutions partner with over 650 operating locations, 19,000 associates, and 60,000 carriers. We specialize in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.
 
DAILY RESPONSIBILITIES:
· Implements the business plan for assigned area of responsibility by communicating goals and managing staffing and scheduling, assigning duties and coordinating workloads in order to achieve facility goals.
· Identifies associate, customer, and supplier concerns by listening and consulting with others when needed to determine corrective action to take or make recommendations in order to resolve concerns.
· Monitors and manages productivity of assigned area of responsibility by preparing, reviewing and analyzing business reports. Writing and balancing daily bank deposits. Assist in managing Site and Departmental budget.
· Maintains quality and safety standards in assigned area of responsibility by ensuring associates are trained on logistics and company policies, standards, and procedures; monitoring associate compliance with logistics and company policies, standards, and procedures; distributing and maintaining procedures and supporting documentation.
· Supervises and develops associates and leaders in assigned area of responsibility by assigning duties and coordinating workloads, monitoring performance and providing feedback; identifying training and development needs; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders.
· Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.
· Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.
 
QUALIFICATIONS:
* Must be very flexible with shift start times as well as days worked, including weekends and holidays.
* 5 years of management and leadership experience in an industrial setting.* Ability to train, coach, and mentor warehouse associates.* Strong organization and prioritizing skills.
* Ability to simultaneously perform multiple tasks.
* The ability to make decisions, problem solve, prioritize assignments and direct the workforce in an ever-changing, warehouse environment.
* Ability to manage budgets; read and interpret P&L statements; and prepare related management reports.
* Intermediate PC skills with knowledge of Excel, Word, Outlook and PowerPoint
* Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multitasking.
 
PHYSICAL REQUIREMENTS:
* Ability to walk and stand for extended periods of time* Ability to lift up to 75 lbs
 
EDUCATION and/or EXPERIENCE:
* Warehousing, Logistics, Supply Chain or Third Party experience preferred
* BS/BA Degree or Associates Degree with Equivalent Experience is a plus but no required
* Excellent interpersonal communication, leadership, and customer service skills.
* Proven track record in supervision of warehouse employees including Hiring, Training, andTermination.
* Proven experience in providing high levels of customer service to internal and external customers.
* College degree is a plus.
 
This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The job responsibilities and tasks described herein may be modified and expanded overtime. We will offer the successful candidate:
· Salary commensurate with education, experience and skills
· Quarterly incentive based on operational performance.
·Benefits after 30 days including major medical, dental, vision, life, STD, LTD, and 401
 
We are an Equal Opportunity Employer committed to quality through diversity. We are a Drug Free

Skills Required

  • At least 5 years of management and leadership experience in an industrial setting
  • Ability to train, coach, and mentor warehouse associates
  • Strong organization and prioritization skills
  • Ability to perform multiple tasks simultaneously
  • Ability to make decisions, solve problems, prioritize assignments, and direct a warehouse workforce
  • Ability to manage budgets, interpret P&L statements, and prepare management reports
  • Intermediate PC skills and knowledge of Excel, Word, Outlook, and PowerPoint
  • Ability to estimate rates and perform mental addition and subtraction while multitasking
  • Flexibility with shift start times, workdays, weekends, and holidays
  • Ability to walk and stand for extended periods
  • Ability to lift up to 75 pounds
  • Warehousing, logistics, supply chain, or third-party experience
  • Bachelor's or associate degree, or equivalent experience
  • Excellent interpersonal communication, leadership, and customer service skills
  • Proven supervision of warehouse employees, including hiring, training, and termination
  • Proven experience providing high levels of customer service to internal and external customers
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The Company
HQ: Peachtree Corners, GA
4,158 Employees

What We Do

Capstone Logistics is the leader in providing specialized, technology-enabled solutions for the most challenging supply chains. Powered by an interconnected platform, Capstone creates end-to-end efficiencies and cost-savings that help suppliers, distributors, and retailers exceed customer expectations. From performance-driven labor solutions to high-touch transportation and fulfillment, Capstone delivers the scale, accountability, and continuity that enables modern supply chains to compete in an ever-evolving environment.

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