The Role
Manages daily warehouse site operations, including workforce scheduling, safety, productivity, customer service, labor and billing audits, budgeting, payroll administration, data entry, and operational closeout. Supervises, trains, and coaches warehouse associates; hires staff; resolves customer and employee issues; conducts safety meetings; and ensures compliance with company policies. The role requires flexibility for weekends, holidays, variable shifts, physical warehouse work, and occasional material handling equipment operation.
Summary Generated by Built In
Job Summary & Responsibilities
DAILY RESPONSIBILITIES:
Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse, and distribution center support, last-mile delivery, supply chain analytics, optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.
Capstone Logistics is an Equal Opportunity Employer committed to quality through diversity. We are a Drug- Free Workplace; background check required.
Warehouse Site Manager
Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, and optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.
THE OPPORTUNITY:
We are looking for a Warehouse Site Manager to join our team and be part of something great. We have an outstanding career opportunity for a driven, successful leader with at least 3 years of increasing management responsibility in the distribution/transportation fields. Successful candidates will handle the daily management of the warehouse crew. We provide unloading services for our clients.
DAILY RESPONSIBILITIES:
- Running site with safety and efficiency as priorities
- Daily communications with associates on service levels, accountability, pay, and performance.
- Creation of daily work logs and transmission of same to corporate
- Audit of daily labor and billing reports
Ensure customer needs are met on a daily basis. - Document and resolve any customer service or associate issues daily.
- Ensure all associates follow Capstone policies and work rules including Capstone safety work rules.
- Hold weekly safety meetings and ensure associate participation.
- Assist in managing Site and Departmental budget.
- Scheduling associate shifts based on customer requirements.
- Interview, hire, and train new associates.
- Supervise timely and accurate data entry for all services performed.
- Complete daily closeout, including cash balancing, data upload, and payroll record administration according to Capstone policies and standard operating procedures.
QUALIFICATIONS:
- Must be very flexible with shift start times as well as days worked, including weekends and holidays.
- 3 years of management and leadership experience in an industrial setting.
- Ability to train, coach, and mentor warehouse associates.
- Strong organization and prioritizing skills.
- Ability to simultaneously perform multiple tasks.
- The ability to make decisions, problem solve, prioritize assignments, and direct the workforce in an ever-changing, warehouse environment.
- Ability to manage budgets; read and interpret P&L statements; and prepare related management reports.
- Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking.
EDUCATION and/or EXPERIENCE:
- Warehousing, Logistics, Supply Chain or Third-Party experience preferred.
- BS/BA Degree or Associate Degree with Equivalent Experience is a plus but not required.
- Excellent interpersonal communication, leadership, and customer service skills.
- Proven track record in supervision of warehouse employees including Hiring, Training, and Termination.
- Proven experience in providing high levels of customer service to internal and external customers.
PHYSICAL REQUIREMENTS:
- Ability to stand for long period of times.
- Ability to safely operate material handling equipment as needed.
- Ability to work in warehouse environment on concrete flooring and in varying temperatures.
- Ability to lift up to 75 lbs
This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The job responsibilities and tasks described herein may be modified and expanded over time.
We will offer the successful candidate:
- Salary commensurate with education, experience, and skills
- Quarterly and Annual Bonus incentive based on operational performance.
- Benefits after 30 days including major medical, dental, vision, life, STD, and LTD.
- 401K
- PTO
About the Company:
Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse, and distribution center support, last-mile delivery, supply chain analytics, optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.
Capstone Logistics is an Equal Opportunity Employer committed to quality through diversity. We are a Drug- Free Workplace; background check required.
Skills Required
- At least 3 years of management and leadership experience in an industrial setting
- Ability to work flexible shift start times, days, weekends, and holidays
- Ability to train, coach, and mentor warehouse associates
- Strong organization and prioritization skills
- Ability to multitask, make decisions, solve problems, prioritize assignments, and direct a warehouse workforce
- Ability to manage budgets, read and interpret P&L statements, and prepare management reports
- Intermediate PC skills and knowledge of Excel, Word, Outlook, and PowerPoint
- Warehousing, logistics, supply chain, or third-party experience
- BS/BA or associate degree with equivalent experience
- Excellent interpersonal communication, leadership, and customer service skills
- Proven supervision experience including hiring, training, and terminating warehouse employees
- Proven experience providing high levels of customer service to internal and external customers
- Ability to stand for long periods, work on concrete flooring and in varying temperatures, and lift up to 75 pounds
- Ability to safely operate material handling equipment as needed
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The Company
What We Do
Capstone Logistics is the leader in providing specialized, technology-enabled solutions for the most challenging supply chains. Powered by an interconnected platform, Capstone creates end-to-end efficiencies and cost-savings that help suppliers, distributors, and retailers exceed customer expectations. From performance-driven labor solutions to high-touch transportation and fulfillment, Capstone delivers the scale, accountability, and continuity that enables modern supply chains to compete in an ever-evolving environment.
