The Role
Oversee daily site operations to ensure timely, accurate meal delivery and food safety. Recruit, train, supervise, and evaluate volunteers and site staff. Maintain volunteer databases, census, and daily/monthly reports. Support route preparation, community relations, and participate in events and mission-related tasks as needed.
Summary Generated by Built In
Description
SUMMARY OF DUTIES:
This position is responsible for the operation and management of a site to ensure coverage for all site routes and effective relationships with both site assistants and volunteers.
RESPONSIBILITIES:
- Supervision of the site, ensuring accurate and timely delivery of all meals to site recipients
- Delivery of meals as needed, may be as frequently as daily during time of year or volume of site or less frequently as needed to meet the needs of the clients
- Test temperature of meals according to NYS Health Department rules; as trained by a FeedMore (FM) Registered Dietician
- Supervise proper handling of all equipment and food and ensure all food is acceptable for delivery
- Communicate recipient health/safety issues to appropriate FM and as needed, emergency services personnel
- Recruit, train, supervise, evaluate and discharge volunteers
- Maintain volunteer information database for the site assigned and record weekly volunteer schedules
- Maintain census and complete daily and monthly reports
- Supervise all staff assigned to site, including ensuring accuracy and timely submission of site assistant timesheets and mileage reports and ensuring adequate daily route coverage
- Assist the support team in route direction preparation as needed
- Assist in volunteer and community relations proactively and as requested
- Participate as needed in FeedMore committees and sponsored events
- Assist with any and all mission work as needed and requested with some or no prior notice including, but not limited to: serving as a truck spotter, helping with Farm Market/Community Garden/Freight Farms/on and off-site food distributions, preparation of meals and serving home-delivered meals.
- Other duties as assigned or needed
Requirements
- A high school diploma is required; and a college degree is preferred
- A customer service-oriented personality
- A current and valid New York State driver's license and access to an automobile is required
- Must be capable of lifting a minimum of 35 lbs.
Skills Required
- High school diploma
- College degree
- Current and valid New York State driver's license and access to an automobile
- Customer service-oriented personality
- Capable of lifting a minimum of 35 lbs
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The Company
What We Do
FeedMore WNY is an independent nonprofit organization dedicated to alleviating hunger and supporting community members across Cattaraugus, Chautauqua, Erie, and Niagara counties. Its mission is to offer dignity, hope, and a brighter future by providing nutritious food, friendship, and skills training to neighbors in need through its food bank distribution center, home-delivered meal programs, and other targeted feeding initiatives.
