What We Offer
- Medical/Dental/Vision Insurance (for full-time employees)
- 401(k) Retirement Savings Plan
- 25% employee discount & FAM Membership
- Vacation and Sick Time for eligible employees
- EAP through AllOne Health (formerly Carebridge)
Qualifications
- 12+ years of managing and leadership experience, minimum of 8 years of experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.
- Retail, warehouse, logistics, military, restaurant or equivalent experience
- Bachelor’s degree, required
- Strong written and verbal communication skills
- Strong skills with conflict resolution
- Strong skills with team development and engagement
- Ability to lead in an ever-changing environment
- Proven track record of improving processes and efficiencies
Responsibilities
- Plans, directs, and is accountable for all warehouse operations including, deliveries, inventory, equipment, and systems
- Fanatically drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
- Responsible for the growth and development of 30-40 employees
- Manage inbound and outbound delivery operations
- Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved
- Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports
- Implementing and monitoring Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews
- Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records
- Teach and train the site leadership in controlling expenses and labor to ensure expenses adhere to the budget and sales volume
- Create and implement plans to improve the financial performance of the warehouse
Skills Required
- 12+ years of management and leadership experience
- At least 8 years of experience in a fast-paced environment leading a blended workforce of W2 and 1099 employees
- Experience in retail, warehouse, logistics, military, restaurant, or equivalent environments
- Bachelor's degree
- Strong written and verbal communication skills
- Conflict resolution skills
- Team development and engagement skills
- Ability to lead in an ever-changing environment
- Proven track record of improving processes and efficiencies
Gopuff Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Gopuff and has not been reviewed or approved by Gopuff.
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Healthcare Strength — Core medical, dental, and vision coverage is described for eligible full-time roles, alongside access to an Employee Assistance Program and options like HSA/FSA. Job postings indicate these benefits are part of the standard package.
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Retirement Support — A 401(k) plan is offered to eligible employees, signaling support for long-term savings. Several role descriptions also reference additional financial programs such as bonus or equity eligibility.
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Parental & Family Support — Paid parental leave and family-building benefits are highlighted for eligible employees, with fertility support noted in company materials. These offerings complement broader PTO and sick-time programs in corporate and many field roles.
Gopuff Insights
What We Do
Gopuff is the go-to solution for immediate everyday needs, fulfilling customer orders of cleaning and home products, over-the-counter medications, baby and pet products, food and drinks, and in some markets, alcohol – in just minutes. With micro-fulfillment centers in every market it serves, the company delivers thousands of products quickly for a flat $2.95 delivery charge. Gopuff is open 24/7 in many markets and late-night everywhere else to bring customers what they need when they need it most. Gopuff was founded in 2013 by co-CEOs Rafael Ilishayev and Yakir Gola when they were college students at Drexel University. The Philadelphia-based company now operates more than 600 micro-fulfillment centers in more than 1000 markets across the United States, including Chicago and its suburbs. It has raised more than $3.4B in funding.
Why Work With Us
We are the instant needs category creator, delivering in about 30 minutes for a $2.95 delivery fee. Our business model sets us apart: we own the products we sell and house them locally in our own micro-fulfillment centers. We have an entrepreneurial culture and constantly innovate to build new categories that improve customer experience.
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