Site IT Systems Engineer, Ford Energy

Posted Yesterday
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Glendale, KY, USA
In-Office
65K-166K Annually
Junior
Automotive
The Role
Provides hands-on site IT infrastructure and end-user support across manufacturing, warehouse, office, laboratory, utility, and remote areas. Installs and maintains networks, servers, devices, and applications; troubleshoots incidents; coordinates maintenance and upgrades; supports IIoT, cybersecurity, disaster recovery, and high-availability initiatives; performs system monitoring and documentation; and mentors junior technicians. The role may require off-hours, weekend, and holiday support.
Summary Generated by Built In

Ford Energy is a newly formed, wholly-owned subsidiary of Ford Motor Company dedicated to accelerating U.S. energy independence. Leveraging Ford’s century of manufacturing excellence and world-class battery energy storage systems (BESS) technology, Ford Energy designs, manufactures, and services grid-scale and commercial DC battery energy storage systems (BESS). Ford Energy is uniquely positioned to capture the growing demand for reliable, US-built energy storage systems. We are not just building batteries; we are building the infrastructure for the next generation of the American grid.
 

Why Ford Energy?
At Ford Energy, you have the backing of an industrial manufacturing powerhouse with the agility of a dedicated energy startup offering industry leading technology. We offer a competitive compensation package including performance-based bonuses, Ford vehicle discounts, and the opportunity to shape the energy strategy of one of the world's most iconic brands. Learn more at https://fordenergy.com.
 

In this position... 
The Ford Energy Site IT Systems Engineer provides hands-on technical support and execution for IT infrastructure, applications, and end-user services across the Ford Energy site. This role is responsible for the day-to-day operation, troubleshooting, and continuous improvement of site IT systems that support battery manufacturing, energy systems, and business operations, working under the direction of the Site IT Manager to execute on infrastructure readiness, incident response, and cybersecurity initiatives. Off-hour, weekend, and holiday support may be required based on business needs.
 

Responsibilities

What you'll do...

  • Install, configure, monitor, and maintain site IT infrastructure, including data center equipment, network devices, servers, PCs, mobile devices, and related hardware/software.
  • Provide day-to-day technical support for IT equipment across production, warehouse, office, lab, utility, outbuilding, and remote operating areas.
  • Serve as first-line responder for incidents, performing triage, troubleshooting, and escalation; document root cause analysis and support implementation of preventive and corrective actions.
  • Execute planned maintenance, system updates, and outages in coordination with operations, plant teams, vendors, and IT leadership, ensuring minimal disruption to production.
  • Support rollout of major IT and business initiatives (infrastructure/application upgrades, IIOT deployments, cybersecurity remediation, end-user productivity tools) by executing installation, testing, and go-live activities.
  • Assist in developing, testing, and maintaining disaster recovery and high-availability procedures for critical plant infrastructure and manufacturing applications.
  • Perform routine system health checks, capacity monitoring, and proactive maintenance to identify and resolve issues before they impact operations.
  • Support cybersecurity compliance efforts, including patching, vulnerability remediation, access control administration, and adherence to security policies.
  • Maintain accurate documentation of systems, configurations, incidents, and procedures (runbooks, knowledge base articles).
  • Mentor junior technicians and contribute to a safe, inclusive, and accountable team environment.
     
Qualifications

You'll have...

  • Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent experience.
  • 2+ years of experience in IT infrastructure, systems administration, network support, or manufacturing IT environments.
  • Working knowledge of ITIL practices for incident, problem, and change management.
  • Familiarity with manufacturing operations, plant floor systems, or industrial IT/OT environments preferred; battery or energy industry experience a plus.
  • Solid understanding of networking, servers, virtualization, and endpoint management.
  • Strong troubleshooting and problem-solving skills, with the ability to work independently and escalate appropriately.
  • Effective verbal and written communication skills; able to work with technical and non-technical stakeholders, including union-represented resources.
  • Ability to manage multiple tasks and shifting priorities in a fast-paced operational setting.
  • Willingness to learn new technologies and adapt to evolving business needs.
  • Self-starter with strong ownership, attention to detail, and follow-through.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service 
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day 
• Paid time off and the option to purchase additional vacation time. 
 

This position is a salary grade 5 and ranges from $65,100-$109,300., 

This position is a salary grade 6 and ranges from $74,300-$124,500., 

This position is a salary grade 7 and ranges from $86,600-$144,900., 

This position is a salary grade 8 and ranges from $99,100-$166,200.  

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
 

For more information on salary and benefits, click here: https://fordcareers.co/GSR

Visa sponsorship is not available for this position.

Company: As Ford establishes a wholly owned subsidiary focused on Battery Energy Storage Systems, this role will initially be employed by Ford and is expected to transition to the subsidiary within one year.
  
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
 

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
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Skills Required

  • Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent experience
  • 2+ years of experience in IT infrastructure, systems administration, network support, or manufacturing IT environments
  • Working knowledge of ITIL practices for incident, problem, and change management
  • Familiarity with manufacturing operations, plant floor systems, or industrial IT/OT environments
  • Battery or energy industry experience
  • Solid understanding of networking, servers, virtualization, and endpoint management
  • Strong troubleshooting and problem-solving skills, with the ability to work independently and escalate appropriately
  • Effective verbal and written communication skills with technical and non-technical stakeholders
  • Ability to manage multiple tasks and shifting priorities in a fast-paced operational setting
  • Willingness to learn new technologies and adapt to evolving business needs
  • Self-starter with strong ownership, attention to detail, and follow-through

Ford Motor Company Compensation & Benefits Highlights

  • Healthcare Strength — Eligible employees can access medical, dental, and prescription coverage starting on the first day, with some zero-cost plan options and free mental health support. Benefits materials highlight comprehensive healthcare as a core pillar.
  • Retirement Support — Employees can enroll in a 401(k)-style plan from day one, and some salaried plans include a company match of $0.90 per dollar on the first 5% contributed. Official summaries also describe financial-planning support.
  • Parental & Family Support — The package includes paid parental leave, fertility, surrogacy, and adoption benefits, plus a ramp-up program for new parents returning to work. Flexible family-care days and other time-off options support caregiving needs.

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The Company
HQ: Dearborn, MI
175,633 Employees
Year Founded: 1903

What We Do

Ford is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet. We are here to provide the means for every person to move and pursue their dreams, serving as a bridge between personal freedom and the future of mobility. In that pursuit, our 186,000 employees around the world help to set the pace of innovation every day.

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