On-Site Enrollment Specialist - Detroit, MI

Posted 14 Days Ago
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Detroit, MI, USA
In-Office
Junior
Healthtech
The Role
Provides in-person medical assistant support across Detroit-area clinics for Chronic Care Management and Remote Patient Monitoring programs. Engages patients, reviews care plans, supports enrollments and follow-ups, prepares health data, coordinates with physicians and care teams, and identifies process improvements. Requires CMA or RMA certification, clinical experience, medical terminology knowledge, strong organization, and willingness to travel between local clinics. Arabic knowledge is strongly preferred.
Summary Generated by Built In

******Must be located near Detroit, MI area****

Medsien is a leading provider of Chronic Care Management and Remote patient monitoring services to medical practices across the United States.

About Medsien
Medsien is revolutionizing healthcare through cutting-edge remote care management services. We are committed to providing top-tier care coordination for chronic disease management programs, helping practices enhance patient outcomes while maximizing efficiency. Our Medical Assistants play a crucial role in delivering our mission by working directly in clinics to support patients and clinical staff.

Position Overview
As a Medical Assistant at Medsien, you will be stationed in various clinics across the Detroit, Michigan area, where you will support the implementation and management of Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and other care programs. This is not a remote position; you will work directly with physicians and care teams in person to assist with patient engagement and care coordination.

Key Responsibilities

  • Engage with eligible patients in person at partner clinics and introduce Medsien’s Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs.
  • Educate patients on the benefits of CCM and RPM services and answer questions about the programs.
  • Guide eligible patients through the enrollment process and ensure all required information and documentation are completed accurately.
  • Communicate clearly and compassionately with patients and their families throughout the enrollment process.
  • Coordinate with clinic staff and Medsien’s care management team to support a smooth patient enrollment experience.
  • Maintain accurate records of patient interactions and enrollment status.
  • Work toward established patient enrollment goals.
  • Build positive relationships with patients and clinic staff while representing Medsien professionally.

Qualifications

  • Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification required.
  • 1+ years of experience working in a clinical setting, preferably in a care management or chronic disease management role.
  • Strong communication skills and the ability to work collaboratively with clinical staff and patients.
  • Proficiency in medical terminology and clinical processes.
  • Must be highly organized, detail-oriented, and capable of handling multiple tasks in a fast-paced environment.
  • Willingness to travel to different clinic locations in the Detroit, MI area as needed.

Why Join Medsien?

  • Opportunity to make a direct impact on patient care and outcomes.
  • Competitive salary and benefits package.
  • Work in a dynamic and growing field within healthcare.
  • Collaborate with a passionate and innovative team focused on improving care management across various clinics.

This is a full-time 1099 role

Monday - Friday 9-5pm ET

Detroit, MI area

Skills Required

  • Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification
  • At least 1 year of experience working in a clinical setting
  • Strong communication skills and ability to collaborate with clinical staff and patients
  • Proficiency in medical terminology and clinical processes
  • Highly organized and detail-oriented; able to manage multiple tasks in a fast-paced environment
  • Willingness to travel to different clinic locations in the Detroit, Michigan area
  • Working knowledge of Arabic
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The Company
HQ: San Francisco, California
65 Employees
Year Founded: 2018

What We Do

Medsien is the leading provider of scalable remote care management for a quality patient experience. Hundreds of organizations trust Medsien’s unparalleled technology solutions to implement exceptional remote care management programs, personalize every interaction, and improve the lives of the people who need it most

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