At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.
As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.
We are currently seeking a Site Payments Specialist to join our diverse and dynamic team. The Site Payments Analyst is a detail oriented individual who manages the site payments and subject reimbursements for assigned studies in accordance with Clinical Trial Agreements, reimbursement plans and regulations
What you will be doing
- Develops study-specific site and subject payment strategy with Site Payment leadership and payment vendors
- Works with payment vendors and internal stakeholders to ensure payment configurations are completed upon site activation
- Verifies contracts, budgets, and participant travel & reimbursement requirements are entered into the site payment system accurately
- Reviews and approves site and patient payments and reimbursements and escalates issues to Site Payment leadership
- Ensures payments to clinical trial sites, investigators, and patients are processed timely and accurately
- Performs periodic QCs and reconciliation reviews of data
- Acts as a point of contact for investigational sites and internal stakeholders for questions related to payments
Your profile
- Solid understanding of clinical trial budgets
- B.S. or Advanced Degree (or equivalent degree/experience in the opinion of the Hiring Manager) and minimum of 3 years of relevant work experience
- Ability to apply logic and critical thinking to complex scenarios and propose solutions to key stakeholders
- Proactive and communicative; able to manage email effectively
- Customer-service oriented with strong communication (written and verbal) skills
- Experience with working with large volumes of data
- Detail oriented and proactively able to identify discrepancies in data
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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
Skills Required
- Bachelor's degree in business, life sciences, communications, or a related discipline
- At least 2 years of experience in contract administration, contract management, or a related field
- Experience in the pharmaceutical or clinical research industry
- Strong understanding of contract law, legal terminology, and regulatory requirements related to clinical trials and vendor agreements
- Excellent analytical and problem-solving skills
- Strong attention to detail and organizational skills
- Ability to manage multiple tasks and prioritize work in a fast-paced environment
- Willingness to travel as required, approximately 5%
- Legal right to work in the country where the role is based
ICON plc Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICON plc and has not been reviewed or approved by ICON plc.
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Healthcare Strength — Benefits are described as comprehensive, with medical coverage and wellness initiatives highlighted. Larger sites are also associated with added wellness supports such as onsite fitness options and access to an employee assistance program.
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Leave & Time Off Breadth — Time-off and flexibility provisions are positioned as a meaningful part of the total package, including vacation/annual leave and flexible work scheduling. Flexibility is sometimes cited as helping offset long hours in certain roles.
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Retirement Support — Retirement and savings support is presented as a core component of the benefits package, including offerings such as pension arrangements in some locations and a U.S. 401(k) plan with company match. Financial planning resources are also emphasized as part of broader security benefits.
ICON plc Insights
What We Do
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times. We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.
