On-Site Applications Engineer

Responsibilities: 

• Communicate the needs of customers to Flowserve and be the customers’ primary source of information regarding design, application, installation, operation, and maintenance of our centrifugal and liquid ring vacuum pumps, and mechanical seals.  

• Act as liaison between customers and Flowserve’s sales engineers, reliability engineers, customer service, and manufacturing.  

• Troubleshoot technical problems at our customers’ sites and in-house at our Flowserve Quick Response Repair Center. 

• Complete projects requiring both hands-on and mathematical approaches such as failure analysis reports, product performance reports, etc. 

• Evaluate reports and data to support recommendations for improvement, replacement, or repair of equipment. 

• Present clear verbal and written technical explanations to customers, tailoring content, and style to the audience. 

• Implement and administer the mechanical seal standardization and customer specification process. 

• Help organize and ensure monthly “Bad Actor” meetings to maintain visibility on equipment performance.  

• Provide technical guidance about successful installation and operation of our products, ensuring that standardized installation procedures are followed. 

• Maintain data regarding customers’ equipment and parts inventories, responding with appropriate actions regarding inventory reduction and consolidation. 

• Maintain data in engineering systems; process engineering change notices; submit corrective action reports; and maintain current, accurate, organized files. 

• Help conduct technical training as needed for our customers. 

Requirements:

• BS Mechanical Engineering, or equivalent technical degree required. 

• All levels of experience will be considered, including new grads and mid-career.  In-plant operations experience highly desired. 

• Knowledge of the design, materials, and operational requirements of mechanical seals and rotating equipment, especially centrifugal and liquid ring vacuum pumps.

• Must have a strong customer focus and project a positive corporate image. 

• Computer literate and savvy. 

• Local travel using personal vehicle, and some overnight travel required. 

• May be required to meet certain medical and physical requirements (e.g., walking large customer sites, and ascending/descending ladders and staircases in multi-story facilities). 

• Must have and maintain credentials to allow associates to obtain badging access to customer sites including but not limited to Transportation Workers Identification Card (TWIC), background check and drug screen, driver’s license, and safety training requirements. 

Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits!