Site Administrator (Administrative Support)

Smithers PDS LLC (Pharmaceutical Development Services) brings new drugs to market by providing pre-clinical and clinical services for all phases of drug development.  Our expert scientists perform large molecule bioanalysis, assay development, validation, and sample analysis at our GLP, GCP, and CLIA compliant laboratories.  PDS works with customers to develop new methods, validate existing methods, as well as performing the assays necessary to analyze samples from patients on more than 100 clinical trials currently in different phases of the FDA regulated drug approval process.

Smithers PDS in Ewing, NJ is seeking a Site Administrator to serve as the primary front-desk representative and provide essential administrative and documentation support for site operations. This role is critical to ensuring smooth day-to-day activities, maintaining organized study and site records, and supporting GLP-compliant documentation practices. The individual will also act as a backup Archivist in support of GLP studies and assist site leadership with administrative and coordination needs.

This is a non-exempt hourly position.  Pay range for the position will be $24 - $26 hourly.  This position is not eligible for a remote or hybrid schedule.  The work schedule is 8:30 a.m. to 5:00 p.m. with a 30-minute lunch taken between 11:30 – 1:30, Monday through Friday.  Smithers PDS offers a comprehensive health insurance package including a choice of 3 medical plans, dental insurance, vision insurance,  401K retirement plan and PTO.

Essential Position Responsibilities:

• Serve as the first point of contact for visitors, vendors, auditors, and internal staff.
• Provide administrative support to the Site Director and management team.
• Manage front desk operations, including phone calls, visitor logs, and site access coordination.
• Coordinate onsite logistics (including travel arrangements, on-site meeting set-up/preparation, scheduling of conference rooms, support for new hire onboarding, and arranging meals, etc.)
• Support general office operations (office supplies, shipping, etc.).

• Act as backup Archivist in accordance with GLP requirements.
• Assist with the organization, filing, indexing, and retrieval of study and site documentation.
• Support preparation for audits, inspections, and internal reviews.

• Support organization of study binders, correspondence or other related documentation.
• Assist management with maintaining site-level documentation.
• Ensure documentation is complete, current, and readily accessible.
• Track document status and support document lifecycle activities.

• High school diploma or Associate’s degree with 2+ years of administrative or office support experience.
• Strong organizational and document management skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook, SharePoint or similar).
• Excellent attention to detail and ability to handle confidential information.
• Strong communication and interpersonal skills.

• Prior front desk or site coordination experience in a scientific or technical setting is desired.

• Experience in a regulated GLP environment and supporting audits or inspections is preferred.

• Familiarity with document control, archiving, or quality systems is preferred.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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