[Singapore] Manager, Business Solutions, Asia Digital & IT

Santen is a specialized life sciences company with a proud 130-year heritage focused exclusively on ophthalmology. As a Japan-originated, global company with our footprint in over 60 countries, we are dedicated to delivering innovative treatments and digital solutions for eye health and addressing vision-related social issues for people around the world. 

POSITION PURPOSE

Manager, Business Solutions plays a key role in bridging the gap between business functions (particularly Finance, Supply Chain Management and other business functions), and the IT organization. This position is responsible for identifying business needs, defining IT strategies, and leading ERP-related initiatives to drive operational efficiency, governance, and business value. The role includes end-to-end engagement in ERP implementation, enhancement, and ongoing support.

This role will work closely with the business stakeholders and coordinate delivery activities across business and IT functions in the company and facilitate effective utilization of the application systems. Given the regional scope, the incumbent will have the opportunity to work on a broad range of application projects with vary scope and complexity.

Key responsibilities (related ASIAN markets):

• Act as the primary IT liaison with business functions such as Finance (e.g., accounting, controlling, treasury) and Supply Chain (e.g., demand planning, procurement, logistics, inventory management) department
• Understand the strategies, goals, and challenges of business units, and develop and propose IT strategies aligned with them.
• Collaborate with stakeholders across departments to lead the requirements definition, planning, initiation, and execution of IT projects and initiatives.
• Plan and propose IT initiatives that contribute to business process and service improvements, with a particular focus on the upcoming ERP (Grow with SAP) implementation and conduct impact assessments to measure effectiveness.
• Drive operational excellence through continuous improvement of the systems (particularly ERP) ensuring alignment with business goals.
• Collaborate with business process owner, translate business requirement into SAP solutions
• Contribute to the optimal allocation of IT budgets and resources, and drive efforts to maximize return on investment (ROI).
• Work closely with internal and external vendors and partners to drive the implementation and operation of IT solutions.
• Execute initiatives with a strong focus on IT governance, risk management, and compliance with internal controls (e.g., J-SOX) and GxP.
• Lead initiatives related to digital transformation (DX).

• Bachelor’s degree in IT/Computer Science, Business Administration, or related field, Master’s degree preferred.
• Minimum of 7 years of experience in project management or system implementation, with SAP solutions.
• Proven experience in managing mid to large-scale SAP ERP landscape, preferably with FI/CO and SD/MM modules.
• Strong understanding of pharmaceutical industry processes and regulations is a plus.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work effectively in a multicultural and geographically dispersed environment.
• PMP or equivalent project management certification is highly desirable.
• Proficiency in English; knowledge of additional Asian languages is an advantage.
• Willingness to travel across Asia as required but limited