The Role
Lead safe, welcoming, and motivating pre-choreographed or freestyle group exercise classes for members and guests in person or virtually. Build class attendance and member engagement, provide customer service, address concerns, maintain organized equipment, recruit participants, manage class coverage, maintain social media presence, and attend staff meetings. Requires at least two coached classes weekly and availability for weekends and holidays as needed.
Summary Generated by Built In
Job Summary & Responsibilities
JOB SUMMARY
The Group X Coach creates an inviting, inspiring and motivating group exercise experience through delivering pre-choreographed or freestyle group exercise programs to members and guests.
The Group X Coach creates an inviting, inspiring and motivating group exercise experience through delivering pre-choreographed or freestyle group exercise programs to members and guests.
ESSENTIAL DUTIES & RESPONSIBILITIES
Class Instruction
* Coach pre-choreographed or freestyle group sessions and classes to a wide variety of members at varying fitness levels in person or via virtual technology.
* Present group sessions and classes in a way that makes members feel welcomed, encouraged and challenged.
* Ensure group sessions and classes are delivered with high quality and safe for all fitness levels by educating members on safe techniques and guidelines.
* Increase member attendance through strong teaching skills and ability to connect with and motivate others.
Class Instruction
* Coach pre-choreographed or freestyle group sessions and classes to a wide variety of members at varying fitness levels in person or via virtual technology.
* Present group sessions and classes in a way that makes members feel welcomed, encouraged and challenged.
* Ensure group sessions and classes are delivered with high quality and safe for all fitness levels by educating members on safe techniques and guidelines.
* Increase member attendance through strong teaching skills and ability to connect with and motivate others.
* Must maintain an average of Coaching at least 2 classes per week
Customer Service
* Deliver exceptional customer services for members and guests through positive interactions before and after group session or class.
* Handle member concerns or direct to appropriate club management.
* Report broken equipment and maintenance needs to club management.
* Recruits new members to join classes.
* Start and finish group session and class on time as scheduled.
* Deliver on the Service Promise of Clean, Friendly and Well Maintained Club by organizing equipment and assisting with maintaining a clean and organized club.
* Deliver exceptional customer services for members and guests through positive interactions before and after group session or class.
* Handle member concerns or direct to appropriate club management.
* Report broken equipment and maintenance needs to club management.
* Recruits new members to join classes.
* Start and finish group session and class on time as scheduled.
* Deliver on the Service Promise of Clean, Friendly and Well Maintained Club by organizing equipment and assisting with maintaining a clean and organized club.
Administrative
* Find appropriate substitutes for group session or class coverage by following company policy and guidelines.
* Maintain a strong social media presence to attract new participants to class, special events, etc.
* Attend staff meetings on occasion as required.
* Find appropriate substitutes for group session or class coverage by following company policy and guidelines.
* Maintain a strong social media presence to attract new participants to class, special events, etc.
* Attend staff meetings on occasion as required.
ORGANIZATION RELATIONSHIPS
This position reports to the General Manager and interacts with all club staff, members and guests.
This position reports to the General Manager and interacts with all club staff, members and guests.
QUALIFICATIONS
Knowledge, Skills & Abilities
* Knowledge of safe exercise techniques and principles.
* Strong communication skills and ability to connect with a wide variety of people.
* Enthusiastic and energetic approach to creating a community feel within a group session or class.
* Passion for fitness and helping others achieve health and wellness goals.
Minimum Educational Level/Certifications
* Current approved group exercise primary certification for taught format.
* High School Diploma or GED equivalent.
Minimum Work Experience and Qualifications
* Previous group exercise instruction experience is preferred.
Physical Demands/ Environmental Conditions
* Physical effort required for daily duties includes lifting weights, squatting, bending, reaching, hopping, jumping, kicking and prolonged standing and walking.
Working Environment
* While performing the duties of this job the team member is regularly exposed to moving mechanical parts.
* The noise level in the environment is occasionally loud.
* Ability to work weekends and holidays as needed to support the business.
Knowledge, Skills & Abilities
* Knowledge of safe exercise techniques and principles.
* Strong communication skills and ability to connect with a wide variety of people.
* Enthusiastic and energetic approach to creating a community feel within a group session or class.
* Passion for fitness and helping others achieve health and wellness goals.
Minimum Educational Level/Certifications
* Current approved group exercise primary certification for taught format.
* High School Diploma or GED equivalent.
Minimum Work Experience and Qualifications
* Previous group exercise instruction experience is preferred.
Physical Demands/ Environmental Conditions
* Physical effort required for daily duties includes lifting weights, squatting, bending, reaching, hopping, jumping, kicking and prolonged standing and walking.
Working Environment
* While performing the duties of this job the team member is regularly exposed to moving mechanical parts.
* The noise level in the environment is occasionally loud.
* Ability to work weekends and holidays as needed to support the business.
DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.
Skills Required
- Current approved group exercise primary certification for the taught format
- High school diploma or GED equivalent
- Knowledge of safe exercise techniques and principles
- Strong communication skills and ability to connect with a wide variety of people
- Ability to perform physical activities including lifting, squatting, bending, jumping, kicking, standing, and walking
- Ability to work weekends and holidays as needed
- Previous group exercise instruction experience
24 Hour Fitness Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about 24 Hour Fitness and has not been reviewed or approved by 24 Hour Fitness.
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Wellbeing & Lifestyle Benefits — Free gym membership and employee discounts are viewed as meaningful day-to-day perks that add tangible value. Discounted personal training and wellness offerings further support lifestyle-oriented benefits.
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Retirement Support — A 401(k) with company match is offered, providing a foundation for long-term savings. This is positioned as part of the core package for eligible roles.
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Inclusive Benefits Coverage — Medical, dental, and vision coverage extend to full-time and many part-time employees. This breadth of eligibility expands access beyond only full-time staff.
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The Company
What We Do
Celebrating over 35 years as an industry leader, 24 Hour Fitness is committed to creating a healthier, happier world through fitness. We know our greatest responsibility is the physical and mental well-being of our members, team members and guests, and we are constantly innovating and reimagining our approach to support their journey and ultimate results. 24 Hour Fitness has over 275 clubs in 13 states, and offers a wide variety of strength, cardio and functional training equipment, group fitness classes, personal training, virtual training and digital offerings through our 24GO® app.
