SI Configuration Executive

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

Job Summary

• Support other Hotelbeds business functions with all elements of supplier integrations data entry processes.

• This includes the creation, uploading and continual maintenance of all aspects of all connected portfolio: hotels, rates, boards, taxes & fees, rooms and content information as most accurate as possible for our client distribution.

• Solving incidents linked to configuration. 

• Delivering work of a high quality with a strong focus on attention to detail and quality control and support the development of a high performing service culture.

Job Responsibilities

• Configuration and maintenance of the existing and new hotel product integrated to put them on sale as soon as possible for our clients. 35%

• To optimize the integrated product with the objective of growing the business and giving the less level or errors to our clients, ensuring that the information held in our systems is up to date and accurate. Checking if all the control points from an integration setup are correct. Assuring by daily monitoring that selected differentiated product reaches the maximum results.  35%

• Respond to assigned tasks within daily workflow and business pipelines. Ensure timely and accurate processing. Follow established processes and procedures. Meet or exceed KPIs established for the team 30%

Qualifications:

• Excellent to Fluent in English (written and spoken)

• Intermediate proficiency in Microsoft Excel (Formulas functions, data handling)

• Ability to analyze data accurately

• Strong attention to detail and accuracy

• Proactive and Fast learning with the ability to pick up new tools quickly

• Capacity to work under pressure and meet deadlines

• Strong adaptability, team player with good communication skills

At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work: 

• Within an innovative, engaging and multicultural environment.

• Have the opportunity to build strong and lasting business relationships and friendships from around the world.

• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.