The Role
Monitor active shipments end-to-end using tracking software, identify and escalate delays, communicate status updates to stakeholders, troubleshoot transit issues, and work to maximize transparency and on-time delivery performance.
Summary Generated by Built In
We are looking for a vigilant, data-driven Shipment Tracking Specialist to join our logistics team. In this role, you will be the primary eyes and ears of our supply chain, actively monitoring all active shipments from point of origin to final delivery. You will utilize tracking software to identify delays, communicate updates to stakeholders, and rapidly troubleshoot transit issues. Your main goal is to maximize transparency and maintain a high on-time delivery rate.
Skills Required
- Experience using shipment tracking or logistics management software
- Ability to monitor shipments from origin to delivery and identify delays
- Strong written and verbal communication to update stakeholders
- Ability to rapidly troubleshoot transit and carrier issues
- Detail-oriented and data-driven mindset to maximize on-time delivery rates
- Familiarity with supply chain and logistics processes
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The Company
