Job Description
Vanderlande is responsible for the Service & Maintenance of the Baggage Handling System at Luis Muñoz Marín International Airport in San Juan, Puerto Rico. We are currently seeking a Shift Leader to join our team. The Shift Leader serves as a primary responder to operational and maintenance issues while supervising a team of technicians. This role is responsible for ensuring safe, efficient, and high-quality maintenance operations while supporting continuous system availability and customer satisfaction.
Essential Functions (Job Duties and Responsibilities):
Exercise safe working practices at all times.
Inspect and diagnose complex mechanical, electrical, and control systems.
Inspect and diagnose mechanical systems.
Perform specified preventive and corrective maintenance.
Perform monthly CM/PM activities, including inspection, adjustment, cleaning, and replacement of parts as needed.
Communicate with various parties regarding work performed and the operational status of specialty systems.
Interpret engineering drawings related to system layout, location, and operation.
Attend to faults, alarms, and warnings.
Monitor reporting through CMMS, including generating, tracking, and closing work orders.
Respond to messages from the Control Room, Operations Team, and management regarding preventive and corrective maintenance activities.
Supervise employees assigned to the team.
Train and mentor less experienced employees.
Ensure maintenance activities are executed according to contract requirements and quality standards.
Manage system issues on-site with the maintenance team, manager, and customer.
Establish and maintain work schedules to ensure fulfillment of contractual obligations and operational requirements.
Assist the Manager with daily operations and perform managerial responsibilities in their absence when required.
Ensure appropriate inventory levels of spare parts, tools, office supplies, and personal protective equipment.
Coordinate with vendors and suppliers as needed.
Initiate and support process improvements to enhance maintenance performance and operational efficiency.
Monitor housekeeping compliance throughout operational areas.
Act independently in performing technical tasks and troubleshooting activities.
Identify issues requiring additional attention and implement corrective actions.
Resolve problems that impact daily operations.
Required Education and Experience:
Minimum of 5 years of technical experience in an industrial, maintenance, or automated systems environment.
Experience working with mechanical, electrical, and controls systems (PLC and PC-based systems).
Minimum of 2 years of experience in a Lead Technician, Shift Lead, or supervisory role.
Valid Driver's License.
Preferred Qualifications:
Minimum of 2 years of Material Handling System (MHS) experience.
Minimum of 1 year of CMMS experience.
Experience in airport, baggage handling, logistics, automation, or industrial maintenance environments.
Knowledge of OSHA and safety practices.
Knowledge-Skills-Abilities (Competencies):
Self-starter and proactive.
Detail-oriented and stress resistant.
Customer-oriented.
Innovative and self-assured.
Strong decision-making ability.
Adaptable and flexible.
Strong leadership, troubleshooting, and problem-solving skills.
Fully competent and knowledgeable in operations and maintenance activities.
Ability to shift priorities quickly based on operational and staffing needs.
Team player with strong verbal and written communication skills.
Strong work ethic and initiative with a desire to grow and develop within the organization.
Working knowledge of computers and maintenance equipment.
Ability to solve problems under pressure.
Proactive attitude toward continuous improvement.
Ability to work independently.
Knowledge of OSHA and safety practices.
Position Type/Expected Hours of Work:
Full-time position; 24/7 operation. Must be available to work any shift based on operational needs. Overtime, weekend, and holiday work are common.
Travel:
This position requires no travel.
Supervisory Responsibility:
This position is responsible for supervising employees.
Work Environment and Physical Demands:
The work environment and physical requirements described here are representative of those an employee may encounter while performing the essential functions of this position. Employees work in secured baggage handling areas, repair stations, and airport operational environments. The position requires frequent standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, and lifting items weighing over 50 pounds. Employees regularly work around moving mechanical equipment, conveyor systems, airport vehicles, aircraft operations, and industrial machinery. The work environment may be loud and may require the use of hearing protection. Employees may also operate equipment such as forklifts, scissor lifts, and boom lifts and are required to communicate effectively via radio and other communication systems.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.
Skills Required
- Minimum of 5 years technical experience in industrial, maintenance, or automated systems environment
- Experience with mechanical, electrical, and controls systems (PLC and PC-based systems)
- Minimum of 2 years in a Lead Technician, Shift Lead, or supervisory role
- Valid Driver's License
- Minimum of 2 years of Material Handling System (MHS) experience
- Minimum of 1 year of CMMS experience
- Experience in airport, baggage handling, logistics, automation, or industrial maintenance environments
- Knowledge of OSHA and safety practices
Vanderlande Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanderlande and has not been reviewed or approved by Vanderlande.
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Healthcare Strength — Health coverage is described as comprehensive, with day‑one eligibility in many U.S. roles and employer‑paid protections that reduce out‑of‑pocket exposure. Feedback suggests medical, dental, and vision are a clear strength.
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Retirement Support — Retirement offerings include a 401(k) with company match and immediate vesting in the U.S. Feedback suggests this forms a solid pillar of the total rewards package.
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Leave & Time Off Breadth — Paid time off, sick leave, and paid holidays are characterized as generous relative to peers. Compressed workweek options in some roles further support time away and recovery.
Vanderlande Insights
What We Do
Vanderlande is the global market leader for future-proof logistic process automation at airports. The company is also a leading supplier of process automation solutions for warehouses and in the parcel market. Vanderlande’s baggage handling systems are capable of moving over 4 billion pieces of baggage around the world per year. Its systems are active in more than 600 airports including 12 of the world’s top 20. More than 52 million parcels are sorted by its systems every day, which have been installed for the world’s leading parcel companies. In addition, many of the largest global e-commerce players and retailers have confidence in Vanderlande’s efficient and reliable solutions. The company focuses on the optimisation of its customers’ business processes and competitive positions. Through close cooperation, it strives for the improvement of their operational activities and the expansion of their logistical achievements. Vanderlande’s extensive portfolio of integrated solutions – innovative systems, intelligent software and life-cycle services – results in the realisation of fast, reliable and efficient automation technology. Established in 1949, Vanderlande has more than 7,500 employees, all committed to moving its customers’ businesses forward at diverse locations on every continent. With a consistently increasing turnover of 1.8 billion euros, it has established a global reputation over the past seven decades as a highly reliable partner for future-proof logistic process automation. Vanderlande was acquired in 2017 by Toyota Industries Corporation, which will help it to continue its sustainable profitable growth. The two companies have a strong strategic match, and the synergies include cross-selling, product innovations, and research and development.
