Shelter Monitor

Posted 7 Days Ago
Be an Early Applicant
Springfield, MO, USA
In-Office
15-15 Hourly
Junior
Professional Services • Social Impact
The Role
Monitors shelter residents and facility safety, enforces policies, conducts intake interviews, assigns beds, performs overnight bed checks, maintains logs and rosters, coordinates chores, answers calls, and supports a respectful shelter environment. The role also requires confidentiality, conflict resolution, communication with diverse clients, participation in training and meetings, and compliance with safety guidelines.
Summary Generated by Built In
Job Summary & Responsibilities

The Salvation Army Midland Division Family Enrichment Center Shelter located in Springfield, Missouri, is looking for a candidate to join their team as their new Shelter Monitor. This individual will maintain control and assist homeless clients in the Harbor House.  This is a part-time, 19 hours per week position with a starting pay of $15.00 per hour. 

Essential Duties

  • Monitor clients to maintain control and assure safety of clients in building and on grounds.
  • Enforce resident policies and procedures.
  • Accomplish intake interviews on all clients including police clearance and explain thorough explanation of policies and procedures.
  • Assign beds for lodging and give out bed linens as needed.
  • Make Harbor House journal log entries of incidents during the shift and read the previous entries at the beginning of the shift.
  • Record statistics of attendance at house meetings and maintain client roster list.
  • Make resident bed checks every hour during the night.
  • Answer phone calls and take/pass messages, as necessary.
  • Assign/monitor chores to be completed by residents. Assist with training for chores. Keep office clean.
  • Wake clients up as necessary.
  • Maintain confidentiality and comply with Salvation Army Safe from Harm guidelines.
  • Participate in other activities as directed (e.g., team meetings, in-service training, fund-raising/special events, etc.).
  • Maintain positive work atmosphere by behaving and communicating in a manner that fosters good relationships with clients, co-workers, and supervisors. This includes but is not limited to such actions as: resolutions of conflicts in a professional manner; courteous treatment of staff, visitors, and clients; respect of others’ property and person; and professional and appropriate communication to and about clients, co-workers, and supervisors.

Qualifications

High school or equivalent diploma with one year of experience working in social service agency or two years work experience without a diploma. Higher education in psychology, social work, criminal justice, or another related field is a plus. Must possess Infant/Child/Adult CPR/First Aid certification or be able to acquire certification within the first ninety (90) day probationary period. Must be a team player, a self-starter, and perform well with minimum supervision.  Effective communication skills are essential, as well as an ability to work with diverse cultures. Computer skills are desirable.



Preferred Qualifications

Who are we?

https://www.salvationarmyusa.org/

The Salvation Army Mission

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Fair Chance Hire 

he Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.


 

 

 

Skills Required

  • High school diploma or equivalent with one year of experience working in a social service agency
  • Two years of work experience without a high school diploma or equivalent
  • Infant, Child, and Adult CPR/First Aid certification, or ability to obtain certification within the first 90 days
  • Effective communication skills
  • Ability to work with diverse cultures
  • Ability to work as a team player and perform well with minimal supervision
  • Higher education in psychology, social work, criminal justice, or a related field
  • Computer skills
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The Company
HQ: London
62,000 Employees
Year Founded: 1865

What We Do

The Salvation Army is a church and charitable organization known for its charity work in over 120 countries, committed to 'Doing the Most Good' through community programs and aged care.

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