Shelter Manager (7912)

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71854, Texarkana, AR, USA
In-Office
Junior
Social Impact
The Role
Manages shelter operations, supervises staff, volunteers, and community service clients, supports residents, conducts client intake, maintains HMIS and shelter records, monitors safety and house-rule compliance, manages housekeeping and food inventory, and responds to emergencies. The role requires coordinating program responsibilities while maintaining a safe, orderly facility and providing basic support to shelter residents.
Summary Generated by Built In

Plans, directs, and supervises the work of volunteers, community service clients and assigned staff; assists residents staying in the Corps shelter overnight and during the day; performs client intake procedures and prepares client intake records; monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; maintains accurate and complete records including HMIS and logs containing pertinent information; ensures that facility is maintained in a neat and proper order.

Key Responsibilities:

  • Supervisory Responsibilities (30%) 
  • Housekeeping and Food Inventory Responsibilities (30%) 
  • Client Intake and Security Responsibilities (25%) 
  • Program Responsibilities (15%)

Physical Requirements and Working Conditions:

  • Ability to meet attendance requirements.
  • Ability to perform data entry into a computer.
  • Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action. Know when to call for help off Police, Ambulance and Fire Services). 

Employee Benefits:

  • Health, Dental and Vision Insurance
  • Paid Time Off and Holiday Pay
  • Life Insurance
  • 403B Plan

What we are looking for in you

Education and Experience:

  • High school diploma or G.E.D. And
  • Two years experience performing security or social services work in a shelter or similar environment with one year supervisory experience, or
  • any equivalent combination of training and experience, which provides the required knowledge, skills and abilities.

Certifications:

  • Valid State Driver's License
  • Food Handlers Certification for all staff (or ability to obtain within established timeframe) 
  • Basic First Aid certification (or ability to obtain within established timeframe)

EQUAL OPPORTUNITY EMPLOYER: VETERANS | DISABLED

 

Skills Required

  • High school diploma or GED
  • Two years of security or social services experience in a shelter or similar environment, including one year of supervisory experience, or equivalent training and experience
  • Valid state driver's license
  • Food Handlers Certification, or ability to obtain within the established timeframe
  • Basic First Aid certification, or ability to obtain within the established timeframe
  • Ability to meet attendance requirements
  • Ability to perform computer data entry
  • Ability to respond calmly and effectively to emergency situations

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The Company
227 Employees
Year Founded: 1865

What We Do

The Salvation Army is an international movement and evangelical part of the universal Christian Church. Motivated by the love of God, its mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. The organization works to stabilize families ravaged by poverty and aims to eradicate homelessness, addiction, and other barriers to long-term stability for those in need.

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