Location: White Lake, MI
Company: Carter's Plumbing, Heating & Cooling
At Carter's Plumbing, Heating & Cooling, our mission is simple: Growing Together as a Team to Serve Every Customer with Excellence—and have fun doing it. We are committed to providing exceptional service while creating opportunities for our employees to grow, succeed, and build rewarding careers.
Position SummaryCarter's Plumbing, Heating & Cooling is seeking a Sewer Sales Specialist to join our growing team. This individual will serve as the sewer expert for homeowners, identifying sewer issues, educating customers on their options, building estimates, and closing repair and replacement projects.
The ideal candidate has experience in sewer, plumbing, drain, excavation, or in-home sales and is comfortable communicating with homeowners, reviewing sewer camera footage, and recommending solutions that meet the customer's needs.
Responsibilities- Perform sewer evaluations and inspections
- Review sewer camera footage and diagnose sewer line issues
- Educate homeowners on sewer repair and replacement options
- Build accurate estimates and scopes of work
- Present recommendations and close sewer repair and replacement opportunities
- Coordinate projects with excavation and installation teams
- Document findings, photos, videos, and customer recommendations
- Utilize ServiceTitan and company technology to manage opportunities
- Ensure a smooth customer experience from inspection through project completion
- Maintain strong communication with customers and internal teams
- 2+ years of plumbing, drain, sewer, excavation, or in-home sales experience preferred
- Experience operating sewer cameras preferred
- Service plumbing experience is a plus
- Excavation or underground utility experience is a plus
- Experience with ServiceTitan preferred
- Experience discussing financing options with homeowners
- Strong communication and relationship-building skills
- Ability to educate customers and explain options clearly
- Comfortable asking for the sale and closing work professionally
- Ability to identify root intrusion, offsets, separations, bellies, broken pipe, collapsed lines, scale buildup, backups, and restrictions
- Ability to build accurate estimates and scopes of work
- Valid driver's license with a clean driving record
- Competitive base pay plus commission
- Company vehicle
- Medical, dental, and vision insurance
- Paid time off and paid holidays
- 401(k) with company match
- Ongoing training and career development
- Advancement opportunities
- Year-round work with a growing company
- A team-first culture focused on growth, service, and excellence
If you're the type of person who can spot a sewer problem, explain it to a homeowner, and confidently help them move forward with the right solution, we want to talk to you. Join Carter's Plumbing, Heating & Cooling and help homeowners protect one of the most important systems in their home while building
Skills Required
- 2+ years plumbing, drain, sewer, excavation, or in-home sales experience
- Experience operating sewer cameras
- Service plumbing experience
- Excavation or underground utility experience
- Experience with ServiceTitan
- Experience discussing financing options with homeowners
- Strong communication and relationship-building skills
- Ability to educate customers and explain options clearly
- Comfortable asking for the sale and closing work professionally
- Ability to identify root intrusion, offsets, separations, bellies, broken pipe, collapsed lines, scale buildup, backups, and restrictions
- Ability to build accurate estimates and scopes of work
- Valid driver's license with a clean driving record
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