Queenslanders serving Queenslanders - as one of Queensland’s leading providers of salary packaging and novated leasing, RemServ are all about empowering their customers to do more with their money, delivering real work and lifestyle benefits.
We are now looking for a passionate and energetic Settlements Coordinator to join our team. In this role, you will be joining our busy Novated Sales business, supporting our Leasing Consultants, and playing a critical role in helping us achieve our sales targets. You will be responsible for all aspects of credit approval, generating lease documents, checking files, and coordinating settlements. You will be a single point of contact for the clients in your portfolio throughout the settlement process providing them, and internal stakeholders, with feedback and updates.
At MMS clear expectations help our people Be the Difference. Your key responsibilities in this role will include:
. Compiling and processing all required documentation to facilitate settlement.
· Generation of settlement packs and managing external financiers.
· Guiding clients through the settlement process.
· Liaising with clients in relation to their proposal and lease documents.
· Managing relationships and expediting the return of necessary documents.
To be considered for this role you will possess the following:
· A sense of urgency and the ability to work in a busy environment
· Minimum 2 years’ experience in a customer service and/ or sales orientated role.
· Commitment and proven ability to provide a high level of customer service
Ability to work effectively in a team environment; be proactive, take action and seize opportunities to promote new ideas and solve problems
High level of written and verbal communication skills.
High-level attention to detail
What we can offer you:
· Strong culture and the support of a values-based recognition program
· Novated leasing benefits and discounts
· 12 weeks paid parental leave
· Comprehensive learning and development opportunities to support your career growth
· Sonder digital wellbeing platform, providing personalised support 24/7, plus annual flu vaccinations
· Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund
· Exempt Employee Share Plan
· Volunteer leave & Career break
· MMS Rewards program
Embracing our value of Everyone Matters we hold a collective commitment to foster an environment where all differences are valued and respected.
We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples, those caring for someone or living with a disability, LGBTQIA+ and culturally diverse applicants to apply.
We value the skills and attributes veterans can bring to our organisation.
We embrace hybrid working and welcome conversations about flexibility.
Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate. All information provided will be treated confidentially.
We acknowledge Aboriginal and Torres Strait Islander people as the Traditional Custodians of the lands where we live, learn and work.
If you identify as a person living with disability and require adjustments to our recruitment process, please contact us at [email protected]
What we can offer you:
· Strong culture and the support of a values-based recognition program
· Novated leasing benefits and discounts
· 12 weeks paid parental leave
· Comprehensive learning and development opportunities to support your career growth
· Sonder digital wellbeing platform, providing personalised support 24/7, plus annual flu vaccinations
· Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund
· Exempt Employee Share Plan
· Volunteer leave & Career break
· MMS Rewards program
Embracing our value of Everyone Matters we hold a collective commitment to foster an environment where all differences are valued and respected.
· We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples, those caring for someone or living with a disability, LGBTQIA+ and culturally diverse applicants to apply.
· We value the skills and attributes veterans can bring to our organisation.
· We embrace hybrid working and welcome conversations about flexibility.
Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate. All information provided will be treated confidentially.
We acknowledge Aboriginal and Torres Strait Islander people as the Traditional Custodians of the lands where we live, learn and work.
If you identify as a person living with disability and require adjustments to our recruitment process, please contact us at [email protected]
Skills Required
- Minimum 2 years experience in a customer service or sales oriented role
- High level of written and verbal communication skills
- High-level attention to detail
What We Do
With eight brands across the employee benefits, fleet management and disability support industries, MMS employs around 1300 people in Australia and New Zealand. Established in 1989, MMS blazed the trail for salary packaging in Australia, and we have grown from a small family business to the ASX-listed house of brands we are today. At MMS, we're proud of our history, our heart, and our commitment to making a difference to people's lives. We care because people matter. We collaborate because the greatest achievements are made together, and we continuously create because some of the best innovations have yet to be imagined. Our vision – to be a trusted partner that provides solutions in making complex matters simple – reflects our strong nationwide presence and the many long-term clients we partner with including Federal and State governments and some of the largest public and private sector, health and charitable organisations
