Settlement Specialist

Posted 2 Days Ago
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Norcross, GA, USA
In-Office
Junior
Food
Our Purpose is to Provide Authentic Mexican Inspired Foods for Generations to come.
The Role
Provides front-office administration: greets visitors, answers phones, processes orders and shipping, performs data entry for orders/invoices/BOL, handles cash deposits, coordinates appointments, records inquiries, and delivers customer service. Supports interdepartmental communication and performs other duties as assigned.
Summary Generated by Built In

At Ole, our mission is to produce the finest Authentic Mexican inspired products with an unwavering commitment to quality and freshness. We believe that holding a seat at your dinner table is the ultimate compliment, and we strive to help families create wholesome, fun, and authentic eating experiences.


BASIC FUNCTION: Responsible for daily administration of the office.

PERFORMANCE ACCOUNTABILITIES:

  • Receiving the customers, clients, visitors in a polite and pleasant way with a good smile and assisting them.
  • Answering the phone calls made and redirecting them to the concerned people effectively.
  • Coordinating communication between employees of different departments.
  • Mailing letters and other documents, messages to the necessary people.
  • Recording complaints, problems, queries and providing suitable answers and assistance for the same.
  • Receive phone and fax orders.
  • Prepare and process shipping orders.
  • Data Entry of orders, invoices, and Bill of Landing.
  • Maintaining the records of entry and exit details.
  • Collecting cash and making deposits.
  • Coordinating the appointments and consultation time of the clients with the management and other employees of the organization.
  • Providing excellent customer service with good satisfaction.
  • Other duties as assigned by supervisor and/or division manager.

Experience:

  • Administrative experience: 1 year (Preferred)

Education and Qualifications:

  • High school or equivalent
  • Bachelor’s or associate degree and/or equivalent degree in any subject or field preferred. Relevant experience and training in front office administration is preferred.

Skills:

  • Proficiency in Microsoft Office required (Access, Word, Excel, and Outlook)
  • Customer Service oriented, Data Entry.
  • Ability to work in a high-energy team environment.
  • Detailed oriented, Ability to multi-task.
  • Strong written and verbal communication skills.
  • Bilingual in Spanish and English is a plus.
  • Strong communication, importantly oral and presentation skills are required.
  • Good quantitative and aptitude knowledge.
  • Proficiency in using computers and telephone.
  • Must possess customer service relations and coordination skills.
  • Must be pro-active in approach.
  • Bilingual (Spanish) preferable.

Benefits:

  • Opportunity for growth
  • Competitive Pay
  • PTO/Vacation
  • 401(k)
  • Health insurance
  • Dental Insurance
  • Vision Insurance
  • Life insurance

Schedule:

  • 8-hour shift

Job Type:

Full-time


Skills Required

  • High school diploma or equivalent
  • Associate or Bachelor's degree
  • Administrative experience (1 year)
  • Proficiency in Microsoft Access
  • Proficiency in Microsoft Word
  • Proficiency in Microsoft Excel
  • Proficiency in Microsoft Outlook
  • Customer service orientation
  • Data entry experience
  • Ability to multi-task and attention to detail
  • Strong written and verbal communication skills
  • Proficiency using computers and telephone systems
  • Customer relations and coordination skills
  • Proactive approach / self-starter
  • Bilingual in Spanish and English
  • Good quantitative and aptitude skills
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The Company
355 Employees
Year Founded: 1988

What We Do

Olé Mexican Foods is a leading producer of authentic, high-quality Mexican-inspired food products serving retail, foodservice, and distribution partners across the United States. For over 30 years, Olé has built a reputation for delivering innovative tortilla and bakery solutions that combine tradition, quality, and operational excellence. Our brands are trusted by national retailers, regional grocers, and foodservice operators seeking consistency, freshness, and scalable manufacturing capabilities. Headquartered in Georgia, Olé continues to grow through strategic partnerships, manufacturing innovation, and a commitment to excellence at every level of our organization. At Olé, we believe great products start with great people. We are building a team of passionate professionals across sales, operations, manufacturing, and corporate functions who are driven to deliver results and create lasting partnerships. Let’s grow together.

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