Qualifications
- Bachelor’s Degree in Arts/Sciences (BA/BS) preferred
- Minimum of 2 years’ active Program Management experience
- Minimum 7 years of Project Management experience
- Experience managing, tracking, and forecasting the financials and budgets for large scale programs
- Understands expectations and reporting requirements needed to provide the level of visibility and clarity on the financial health of the program
- Ability to work independently and aggressively track to program timelines
- Strong team skills
- Strong communication skills (written, verbal, and presentation)
- Project Management Professional (PMP) certification through Project Management Institute (PMI), Prince2 preferred
Preferred Qualifications
Job Specification:
A Brief Overview
The Program Manager is responsible for managing large client initiatives, which will require him/her to successfully engage and work across multiple technical and global teams within WWT, WWT Partners, and potentially with the client. The ideal candidate will have proven leadership capabilities and experience managing technology programs with a minimum budget of $25MM or greater. He/she will have managed large, distributed teams of matrixed resources of at least 10 people or more and have strong presentation and public speaking skills. He/she will have experience developing and estimating client statements of work.
Job Responsibilities
- Defines and implements governance and controls across the program, including but not limited to: status reporting, risks and issues management and reporting, stakeholder engagement and reporting, other routines and artifacts as required to control the program
- Extensive problem-solving skills, with the fortitude to drive resolutions to a close
- Extensive knowledge of service delivery models focused on continuous improvement and adapting to the changing landscape of the service industry.
- Monitors and manages the program level milestones, risks, issues, and decisions
- Drives decision making processes where and when appropriate
- Works with leadership and technical leads to staff and resource the program appropriately
- Escalates and drives program level issues resolution and risk mitigation
- Responsible for managing all budgeting, forecasting and program financials to meet financial expectations as outlined in the program
- Responsible for managing program level procurement reporting and visibility
- Ensure roles and responsibilities are defined and align to staffing plans
- Responsible for end-to-end program delivery and quality
- Drives stakeholder engagement to ensure appropriate level of communication and decision making for the program
- Creates executive reporting, and delivers the reports to the appropriate executive stakeholders, as defined by the program
- Ensures the program is aligned to the statement of work.
- Works with the appropriate leadership and team members to define the statement of work and any changes
- Monitors and assesses customer satisfaction, quality, and profitability.
- Project managers assigned to the program will report to the program manager in a matrix
- Coaches and mentors the PMs and other team members as needed, to achieve the optimal productivity and highest quality of deliverables.
- Creates and manages long term goals for the program or portfolio of projects.
- Responsible for ensuring the successful onboarding and offboarding of program resources
- Acts as a liaison between program staff and upper management/executives
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Qualifications
- Bachelor’s Degree in Arts/Sciences (BA/BS) preferred
- Minimum of 2 years’ active Program Management experience
- Minimum 7 years of Project Management experience
- Experience managing, tracking, and forecasting the financials and budgets for large scale programs
- Understands expectations and reporting requirements needed to provide the level of visibility and clarity on the financial health of the program
- Ability to work independently and aggressively track to program timelines
- Strong team skills
- Strong communication skills (written, verbal, and presentation)
- Project Management Professional (PMP) certification through Project Management Institute (PMI), Prince2 preferred
Skills Required
- Bachelor's Degree in Arts/Sciences preferred
- Minimum of 2 years' active Program Management experience
- Minimum 7 years of Project Management experience
- Experience managing financials and budgets for large scale programs
- Strong communication skills (written, verbal, and presentation)
- Project Management Professional (PMP) certification preferred
- Ability to work independently and track program timelines
World Wide Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about World Wide Technology and has not been reviewed or approved by World Wide Technology.
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Healthcare Strength — Health insurance is considered excellent and affordable, with bundled medical, dental, and vision coverage that reduces out-of-pocket costs. Wellness programs and an Employee Assistance Program further enhance access to care.
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Leave & Time Off Breadth — Generous paid time off grows with tenure, alongside paid sick days and holidays. Parental and military leave are also provided.
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Retirement Support — Financial benefits include profit sharing and a 401(k) with company matching, complemented by life and disability insurance and tuition reimbursement. These elements strengthen total rewards beyond base salary.
World Wide Technology Insights
What We Do
World Wide Technology is a systems integrator, provides information technology and supply chain solutions. Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world class culture, to our generous benefits, to developing cutting edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers. At a glance, WWT was founded in 1990 in St. Louis, Missouri. We employ over 9,000 individuals and closed nearly $17 Billion in revenue. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the 12th consecutive year!
Why Work With Us
Our extensive partnership with best in class technology companies, coupled with our strong culture allow for world class delivery of transformative business solutions driven by IT.
