At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.
The Services Solutions Manager is a fully qualified professional responsible for managing complex engagements. This role focuses on the strategic transition of customers from purchasing "hours" to achieving "defined impact" and business value. You will act as a consultative challenger, ensuring that every Statement of Work (SOW) is a rigorous, milestone-driven roadmap linked to specific business outcomes.
WHY THIS ROLE?Complex Problem Solving: Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
Strategic Impact: Own the services lifecycle for high-stakes, complex engagements, ensuring technical discovery is grounded in core product capabilities.
Operational Leadership: Implement formal Scope Governance and maintain practice margin health through meticulous SFDC rigor.
Consultative Challenger: Provide the confidence to challenge unrealistic customer requests and offer strategic trade-off options to protect project health and customer success.
Scope Governance: Lead deep technical discovery pre-signature and implement formal, auditable change management processes for all scope modifications.
Commercial Data Integrity: Own the accuracy of bookings forecasts and financial milestones in SFDC, ensuring the commercial health of the practice.
Value Engineering: Translate complex business challenges into milestone-driven roadmaps, ensuring SOW alignment with customer Use Cases.
Cross-Functional Networking: Network with senior internal and external personnel in your area of expertise to drive alignment on the "Unified Front."
Experience: Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 4 years and a Master’s degree.
Field Expertise: 5-8 years of field sales or services delivery experience, specifically within Data Warehousing, BI, or Cloud fields.
Technical Proficiency: Expert-level capability in Technical Discovery, Scoping, and leading deep discovery pre-signature.
Soft Skills: Proven ability to exercise good judgment in selecting methods and techniques for obtaining solutions in complex environments.
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?
For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com
Skills Required
- Bachelor's degree with at least 5 years of related experience, or a master's degree with at least 4 years of related experience
- 5–8 years of field sales or services delivery experience
- Experience in data warehousing, business intelligence, or cloud fields
- Expert-level capability in technical discovery and scoping, including leading deep discovery before contract signature
- Ability to select appropriate methods and techniques to solve problems in complex environments
Snowflake Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Snowflake and has not been reviewed or approved by Snowflake.
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Fair & Transparent Compensation — Pay is often characterized as top‑of‑market across multiple roles. The company also points to a Fair Pay Workplace certification, signaling externally reviewed pay‑equity practices.
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Equity Value & Accessibility — Equity is a meaningful part of total compensation, with new‑hire grants, refresh potential, and a discounted ESPP with a favorable lookback. Feedback suggests this ownership component materially boosts perceived total rewards.
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Leave & Time Off Breadth — Parental leave is described as up to 26 weeks paid in the U.S., paired with flexible or generous PTO and multiple leave types. Family‑building benefits and a dedicated parental‑leave hub further expand support.
Snowflake Insights
What We Do
Snowflake powers the end-to-end data lifecycle – from ingesting and processing data to analyzing and modeling it, to building and sharing data and AI applications – helping engineers, analysts, and leaders innovate faster and achieve more with their data. We're on a mission to empower every enterprise to achieve its full potential through data and AI.
Why Work With Us
Snowflake is where data does more, and so do you. More innovating, more growing, and more collaborating. Here, you’ll find the sweet spot between building big and moving fast, in technology and your career.
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