Services Segment Leader (m/f/d)

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Hiring Remotely in Mexico City, Cuauhtémoc, Mexico City, MEX
In-Office or Remote
Energy • Manufacturing • Solar • Renewable Energy
GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy.
The Role
Job Description SummaryThe GSI Services Segment Leader is a key member of the Grid Systems Integration (GSI) commercial leadership team, reporting directly to the GSI Chief Commercial Officer. She/he leads global commercial growth for the Services business across the full GSI portfolio (HVDC, FACTS, ACSI and associated systems) by defining market strategy and driving a robust services opportunity pipeline across regions. Proactively identifies emerging industry and installed-base trends and drives new execution strategies to capture growth opportunities. Prioritizes high‑value and profitable services opportunities, builds strong relationships with key stakeholders and customers, and supports critical negotiations to secure orders and achieve volume, margin, and cash targets.

Job Description

GE Vernova is facing a momentum of hypergrowth, and we are currently scaling up our teams, creating others from scratch, and bringing our industry to the next level. Join us on this mission!

At GE Vernova Grid Solutions we are electrifying the world with advanced grid technologies. As leaders in the energy space our goal is to accelerate the transition for a more energy efficient grid to full fill the needs of tomorrow. With a focus on growth and sustainability GE Vernova Grid Solutions plays a pivotable role in integrating Renewables onto the grid to drive to carbon neutral.

We are currently looking for our next Services Segment Leader for our GSI business line.

This is an IC (individual contributor) role directly reporting to the GSI Chief Commercial Officer based in the US. Functional global leadership will be a key requirement.

Main areas of Responsibility:

Develop and Maintain a Strategic Services Market & Installed Base View

• Responsible for consolidating a long‑term, comprehensive, and structured view of the global GSI Services market and installed base in close collaboration with the Marketing and Services Solutions Line.
• Continuously analyze market trends, competitive dynamics, customer maintenance/upgrade needs, and technology evolution to identify growth opportunities and risks across HVDC, FACTS and ACSI.
• Translate market and installed-base insights into clear commercial services priorities and inputs for regional sales strategies and portfolio positioning.
• Work in close collaboration with Region Sales Leaders, Services business leaders, Solutions Line teams, Marketing and other key stakeholders to identify, assess and implement new Services growth opportunities.
• Lead the development of the Long‑Term Strategy (LTS) for GSI Services in close collaboration with key internal and external stakeholders.

Drive Regional Services Pipeline Creation and Management

• Be accountable for driving the regions to systematically identify, qualify and build a robust pipeline of Services opportunities (e.g., LTSA, upgrades, retrofits, digital, O&M, consulting) across all technologies.
• Ensure each region maintains an up‑to‑date, transparent Services opportunity pipeline with clear stages, timelines, scope, and ownership.
• Establish and promote common tools, processes, and criteria for Services pipeline management across all regions.

Support Opportunity Prioritization and Portfolio Quality

• Work closely with regional commercial and services teams to prioritize the most promising opportunities based on win probability, expected profitability, cash profile, and risk exposure.
• Provide guidance on opportunity selection, bid/no‑bid decisions, and resource allocation to maximize overall Services portfolio value.
• Help regions balance short‑term transactional wins with long‑term contractual and strategic Services opportunities, in line with business objectives.

Grow Services Orders Across the Portfolio

• Support regional teams in identifying and capturing profitable Services opportunities on the installed base (e.g., life‑extension, modernization, performance upgrades, digital solutions, remote services).
• Collaborate with Services sales, Services Solutions Line and execution teams to develop differentiated value propositions leveraging lifecycle offerings.
• Promote systematic cross‑selling of Services within new equipment opportunities and existing customer accounts across HVDC, FACTS and ACSI.

Develop Customer Intimacy with Global Key Accounts

  • Take a lead role in building and nurturing strong, trust‑based relationships with global key accounts for Services. Reports VOC feedback to the Services Solutions Line teams to ensure actions on critical issues or development initiatives is expedited
  • Engage at multiple levels within customer organizations (technical, maintenance, commercial, executive) to understand their asset strategies, operational challenges, and long‑term plans.
  • Coordinate account planning and engagement strategies with regional teams and the GSI Global Accounts team to ensure consistent messaging and a unified Services approach to key customers.

Lead Monthly Opportunity Reviews

• Be accountable for leading structured monthly Services opportunity reviews with regional commercial and Services teams and the Solutions Line teams.
• Challenge and validate assumptions on probability of win, pricing, scope, schedule, and risk.
• Drive the definition and follow‑up of clear action plans to secure profitable Services orders in line with budgeted volume, margin, and cash objectives.

Promote Best Practice Sharing and Continuous Improvement

• Take responsibility for capturing and sharing Services best practices across regions, including systematic win/loss analyses and lessons learned from key tenders, contracts and negotiations.
• Facilitate forums or mechanisms for regions to exchange feedback on competitive positioning, pricing strategies, contract models, and customer expectations.
• Drive continuous improvement actions to enhance competitiveness, proposal quality, service offerings, and overall hit rate.

Provide Regular Services Commercial Performance Reporting

• Be accountable for preparing and delivering weekly & monthly commercial reports on Services order intake performance versus plan, by month, quarter, product line and region.
• Consolidate pipeline and order data to provide a clear view of status, forecast, variances, and key drivers.
• Work closely with Region Sales Leaders, Services finance and Solutions Line teams in the preparation and finalization of the yearly Orders and CM budget for Services.
• Present insights and recommendations to management, highlighting risks, gaps, and required corrective actions.

Support Critical Customer Negotiations

• Act as a key supporter by personally participating in strategic or high‑value Services negotiations (e.g., LTSAs, performance‑based contracts, major upgrades).
• Work alongside regional sales, Services and commercial teams to refine proposals, address customer concerns, and secure favorable contractual terms (including down payment, margin, performance guarantees and risk allocation).
• Escalate and coordinate internal approvals when needed, ensuring alignment with company policies and risk guidelines.

 

Qualifications/Requirements:

• Bachelor’s degree in Business, Engineering, Finance, Economics or related field.
• Significant experience (10+ years) in the global T&D services market, with proven ability to drive Services or lifecycle solutions selling across different industry segments.
• Demonstrated experience in designing and implementing global or multi‑regional commercial and sales campaigns and associated operating rhythms, ideally for Services.
• Strong expertise with CRM platforms (preferably SFDC).
• Solid financial and analytical skills, with experience in forecasting, pipeline management, and contract profitability.
• Experience working cross‑functionally with Sales, Services Operations, Marketing, Finance, Legal, Risk, and Project Management, and influencing senior stakeholders without direct authority.
• Proven ability to lead change, drive process improvements, and deliver measurable performance gains in complex, matrixed organizations.
• Excellent communication and executive‑level presentation skills; ability to synthesize complex information into clear insights and recommendations.
• Fluency in English; additional languages are a plus, depending on regional scope.

 

Desired Characteristics:

• Master’s Degree in Business Administration, Economics, or Engineering

• Experience in both on-shore and off-shore systems

Why we come to work:

At GE Vernova, our employees are always up for the challenge - and we’re always driven to find the best solution. Our projects are unique and interesting, and you’ll need to bring a solution-focused, positive approach to each one to do your best. Surrounded by committed, loyal colleagues, if you can dare to bring your ingenuity and desire to make an impact, you’ll be exposed to game-changing, diverse projects that truly allow you to play your part in the energy transition.

What we offer:

  • Professional Growth: Dynamic team, extensive resources, and training for skill development
  • A Booming industry with Cutting-Edge Projects: Involvement in high-profile, innovative projects
  • Global Exposure: Collaboration with a diverse, global network of industry experts
  • Collaborative Environment: Supportive culture fostering creativity and teamwork
  • A macro-management culture with flexible working hours and a stable career
  • Competitive compensation package plus corporate benefits

Additional Information

Relocation Assistance Provided: No

#LI-Remote - This is a remote position

GE Vernova Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GE Vernova and has not been reviewed or approved by GE Vernova.

  • Retirement Support The 401(k) plan includes company matching contributions and additional company retirement contributions, with access to Fidelity resources and financial planning consultants. Feedback suggests this structure supports long-term savings beyond a basic match.
  • Parental & Family Support Paid parental leave is available with flexible, continuous or non-continuous usage, and is complemented by adoption resources and Work/Life Connections guidance. Maternity leave is described as extended relative to typical workplace norms.
  • Leave & Time Off Breadth Time-off programs include 12 paid holidays, permissive time off for many salaried roles, and dedicated personal, illness, and caregiving time for U.S. new hires. Some hourly roles start with a defined PTO bank, while other roles may offer unlimited time off.

GE Vernova Insights

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The Company
HQ: , Cambridge, MA
75,000 Employees
Year Founded: 2024

What We Do

GE Vernova is a planned purpose-built company on a mission to electrify the planet while simultaneously working to decarbonize it. If we want our energy future to be different…we must be different. Our mission is embedded in our name. We retain our treasured legacy, “GE,” in our name as an enduring and hard-earned badge of quality and ingenuity. “Ver” / “verde” signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver. GE Vernova brings together GE’s portfolio of energy businesses including Power, Wind, Electrification and Digital businesses. With focus, GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life. Together, we have The Energy to Change the World.

Why Work With Us

Join our team, to evolve and grow, surrounded by some of the brightest minds in the industry who help you get better every day. You’ll get the chance to rewrite the rules, work on cutting-edge technology, and be part of a global team for positive change.

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