Services Sales Specialist - Northeast Region

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Hiring Remotely in USA
Remote
Big Data • Cloud • Software • Analytics
The Role
The Calix platform enables Communication Service Providers (CSPs) of all sizes to transform and future-proof their businesses. Through real-time data, automation, and actionable insights delivered via Calix One — our cloud-first, AI-powered platform — CSPs can simplify operations, collapse cost, and accelerate innovation. Calix One brings together the automation of everything and the experience of one, empowering customers to deliver differentiated subscriber experiences while driving acquisition, loyalty, and revenue growth. This is the Calix mission: to enable CSPs of all sizes to simplify, innovate, and grow, strengthening both their businesses and the communities they serve.
We’re at the forefront of a once in a generational change in the broadband industry. Join us as we innovate, help our customers reach their potential, and connect underserved communities with unrivaled digital experiences.

Join Calix as Services Sales Specialist and help CSPs transform their operations through innovative services. This remote position offers the opportunity to collaborate with leading-edge platforms and deliver measurable results for clients across the Northeast United States.

We are seeking a highly motivated and results-driven Services Sales Specialist with proven expertise in services sales within the CSP space. In this role, you will work closely with Calix account teams to promote our expanding portfolio of implementation and managed services. Your efforts will directly support our mission to deliver exceptional value and drive growth for our customers. As a key member of the Sales team, you will lead services opportunities for both new and established accounts. You will collaborate with internal teams to identify enhancements to our services portfolio and strengthen our value proposition. This role requires executing account plans to maximize revenue potential, managing complete sales cycles, and presenting to C-level executives the benefits of our comprehensive suite of service offerings. You will also forecast sales activity and revenue using Salesforce.com while building strong, long-term customer relationships. Ultimately, you will serve as an advocate for Calix services, driving adoption and revenue growth across all offerings.

Responsibilities and Duties

  • Lead complex sales cycles, presenting consulting and support solutions to C-level executives.

  • Collaborate with account teams to develop and execute tailored service plans that maximize customer value and long-term revenue for Calix.

  • Forecast sales activity and revenue using Salesforce, ensuring customer satisfaction.

  • Promote the Calix Services vision through presentations, events, and targeted initiatives.

  • Utilize AI-driven insights and automation tools, including Microsoft Copilot and Salesforce, to enhance customer engagement and sales productivity.

  • Prepare and deliver persuasive presentations and proposals to executives and key stakeholders.

Qualifications and Experience

  • Willingness to travel (20–30%).

  • Minimum 5 years’ experience selling service solutions to small and medium-sized businesses.

  • Experience in the Broadband Service Provider sector and professional services sales.

  • Proven record of meeting or exceeding sales targets.

  • Proficient in recognized sales methodologies, processes, and tools.

  • Bachelor’s degree with IT exposure (or equivalent).

  • Hands-on expertise with AI technologies, Salesforce, and Microsoft Copilot.

  • Experience as an overlay sales team member, with adaptability and leadership throughout the sales cycle.

Desired Skills

  • Strategic mindset with strong business acumen and analytical skills.

  • High energy, self-motivation, and results-driven approach.

  • Excellent relationship-building and influencing abilities at all organizational levels.

  • Agility in adopting new technologies and driving digital transformation.

  • Commitment to continuous learning and professional growth.

  • Tenacious work ethic, doing “whatever it takes” with resolve, integrity, and an appropriate sense of urgency to meet deadlines and get the job done

  • Strong interpersonal skills, a proven track record of synthesizing and interpreting complex issues into solutions and the ability to effectively work with multiple audiences and levels across organizations.

Location

  • This is a remote position with preference to live in Northeast United States.

The on-target earnings for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.

San Francisco Bay Area:

184,000 - 276,000 USD Annual

Select US Metros and States:

160,000 - 240,000 USD Annual

Other US Locations:

144,000 - 216,000 USD Annual

For information on our benefits click here.

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The Company
HQ: San Jose, CA
1,618 Employees
Year Founded: 1999

What We Do

Innovative communications service providers rely on Calix platforms to help them master and monetize the complex infrastructure between their subscribers and the cloud. Calix is the leading global provider of the cloud and software platforms, systems, and services required to deliver the unified access network and smart premises of tomorrow. Our platforms and services help our customers build next generation networks by embracing a DevOps operating model, optimize the subscriber experience by leveraging big data analytics, and turn the complexity of the smart home and business into new revenue streams.

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