Services Sales Solution Architect

If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better. 

We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency.

Join Infios as a Services Sales Solution Architect – WM Edge, where you’ll shape winning services solutions by defining scope, building accurate estimates, and crafting clear, customer‑aligned SOWs. In this fast‑paced, collaborative role, you’ll partner with Sales, Pre‑Sales, and Professional Services to turn complex requirements into confident, well‑structured proposals—ideal for someone who thrives at the intersection of technical expertise, business insight, and Warehouse Management Edge delivery.

This role is ideal for someone who enjoys balancing technical understanding with business acumen, thrives in a collaborative environment, and takes pride in delivering precise, well-structured service solutions.

What a day in the life looks like:

• Review sales opportunities and gather customer requirements to define solution scope and service needs.
• Partner with Client Partners and Inside Sales to validate assumptions and align on solution vision.
• Develop accurate service estimates covering effort, timelines, resources, risks, and dependencies.
• Create and refine Statements of Work (SOWs) aligned with Warehouse Management Edge implementation best practices.
• Identify and document risks, gaps, and out-of-scope items early in proposals and SOWs.
• Participate in customer discussions to explain service scope and align expectations with delivery capabilities.
• Collaborate with Professional Services Delivery to validate feasibility and delivery alignment.
• Support change order scoping and re-estimation as requirements evolve through the sales cycle.
• Manage multiple estimates concurrently, prioritizing based on sales timelines and business needs.
• Maintain estimation documentation, templates, and processes while staying current on product updates and implementation patterns.

Ideal Candidate

• Excellent written and verbal communication skills with strong attention to detail.
• Strong organizational and administrative skills, including creating, reviewing, and processing Statements of Work (SOWs).
• Proven ability to define, manage, and document service scope, assumptions, constraints, dependencies, risks, and out-of-scope items.
• Experience developing accurate service estimates covering effort, timelines, risks, dependencies, and change orders.
• Highly organized and able to manage multiple estimates and priorities simultaneously with a results-driven, accuracy-focused mindset.
• Strong analytical, consulting, and problem-solving skills.
• Ability to work independently while collaborating effectively in a cross-functional team environment.
• Effective partner to Client Partners, Services Advisors, and Inside Sales teams.
• Adaptable to evolving customer needs, solution changes, and shifting business priorities.
• Strong understanding of supply chain and distribution operations, with 2+ years of WMS Edge implementation experience; Solution Architect, operations, consulting, or professional services background preferred, with ability to travel up to 15% as needed.

Why join us

• Be part of a fast-paced, global environment with international clients and colleagues.
• Access to competitive Medical, Dental, and Vision insurance.
• 401K matching program.
• Flexible Time Off, 11 paid holidays, and 1 volunteer day per year.
• A fun, collaborative, and innovative culture where your input matters.

Base Salary range* 130K - 140K USD

This compensation range is indicative of the role. Compensation offered is based on evaluation during interview process, the candidates’ range and depth of experience, business and market financials and internal pay parity.

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