Services Sales Manager, Actimize

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Atlanta, GA
In-Office
Cloud • Software • Analytics
The Role

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

As a Services Sales Executive, you own the entire process of services engagement within the sales cycle related to license opportunities as well as any value expansion (extension) services. This includes selling the value of Actimize Professional Services early in the sales cycle, to responding to the services elements of RFIs and RFPs, preparing proposals, working closely with Sales and Professional Services to produce a Statement of Work (SOW), negotiating with clients to close Statements of Work (SOW), and successfully managing a clean hand over to the delivery team.

How will you make an impact?  

  • Develop and execute a comprehensive sales strategy for the sale of professional services.
  • Build and maintain strong relationships with key stakeholders and decision-makers within client organizations to understand their business challenges and offer tailored services.
  • Work closely with product sales teams in North America to provide a cohesive solution to clients, ensuring the integration of services and products aligns with customer needs.
  • Work and offer proposed solutions and articulate their true value based upon customer’s strategy and directions.
  • Develop effort estimates using an in-house developed estimating tool.
  • Lead the creation of proposals and statements of work (SOW) using in-house developed templates, negotiating terms, conditions, and pricing to close deals that meet client expectations and drive business growth.
  • Work with the service delivery teams to achieve early alignment in preparation for delivery.
  • Assist the team in the creation, maintenance and distribution of Professional Services sales materials and templates.
  • Meet and exceed sales targets by selling consulting, implementation, and ongoing support services within assigned portfolio of accounts.
  • Demonstrate a high level of ownership of services opportunities and maintain a continuous pipeline.
  • Provide accurate weekly forecasting.

Have you got what it takes?

  • External Consulting or Professional Services experience as a vendor with selling Services – A MUST
  • Financial services experience (banking, brokerage, or insurance) - A MUST
  • Excellent communication, negotiation, and presentation skills
  • Comfort with internal and external negotiation.
  • Able to convey the value of services as part of an overall solution sale.
  • Client facing manner.
  • Ability to problem solve in a dynamic environment.
  • Strong sense of ownership for your work product
  • Team oriented
  • Ability to work collaboratively in a fast-paced, dynamic environment.
  • Ability to travel 20% of the time.

You will have an advantage if you also have:

  • Knowledge of anti-money laundering (AML), fraud prevention and/or brokerage / deal surveillance – Preferred

What’s in it for you?

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

About NICE Actimize:

NICE Actimize is the largest and broadest provider of financial crime, risk, and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud, and providing regulatory compliance.

Requisition ID: 6601
Reporting into:
Senior Director, Services Sale, Actimize
Role Type: Individual Contributor

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.


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The Company
HQ: Hoboken, NJ
10,130 Employees
Year Founded: 1986

What We Do

NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.

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