As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Drive services-led growth across the ANZ market by identifying and developing network transformation opportunities with telecommunications service providers, managed service providers, and large network operators. This role contributes to customer modernization initiatives by aligning professional services solutions with evolving network and infrastructure requirements. Success is achieved through customer engagement, cross-functional collaboration, and disciplined sales execution.
How you will make an impact:
Drive professional services sales opportunities across the ANZ region focused on network transformation and modernization initiatives.
Build and maintain relationships with senior business stakeholders, technical decision-makers, and customer leadership teams.
Identify, qualify, and develop opportunities within telecommunications service providers, managed service providers, and enterprise customers.
Contribute to customer network transformation initiatives by aligning services solutions with evolving network requirements, including AI infrastructure programs.
Collaborate with Account Directors, Sales Engineering, Regional Leadership, Product Line Management, Commercial, Finance, Legal, and Delivery teams to develop customer solutions.
Develop value propositions, commercial positioning, proposals, and customer-facing solution strategies.
Maintain opportunity forecasting, pipeline management, and account growth plans to achieve assigned sales objectives.
The must haves:
Education: Bachelor’s degree in Engineering, Telecommunications, Computer Science, Business, or a related discipline, or equivalent experience.
Experience: 9+ years of professional services sales experience within telecommunications, networking, or technology sectors.
Experience: 5+ years of quota-carrying sales experience with achievement of assigned sales targets.
Experience managing and closing complex services opportunities with telecommunications service providers, managed service providers, or enterprise customers.
Application of optical networking technologies, routing, switching, and telecommunications architectures.
Experience engaging senior business stakeholders and technical decision-makers.
Experience developing and positioning network transformation solutions supporting modernization and AI-driven infrastructure initiatives.
Nice to haves:
Experience participating in commercial discussions, proposal development, and deal structuring activities.
Experience in a Sales Engineering, Solutions Engineering, or Technical Consulting capacity.
Experience selling services associated with network transformation, automation, cloud, AI infrastructure, or managed services programs.
Familiarity with ANZ telecommunications market dynamics and key service provider accounts.
Experience working within matrixed global organizations and cross-functional teams.
Executive presence and customer-facing credibility.
Ability to operate across technical, commercial, and customer discussions.
PS: As part of our growth plan for the year, we’ve begun building a pipeline of suitable candidates while we await confirmation of the hiring budget for FY27-Q1
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Skills Required
- Bachelor's degree in Engineering, Telecommunications, Computer Science, Business, a related discipline, or equivalent experience
- 9+ years of professional services sales experience in telecommunications, networking, or technology sectors
- 5+ years of quota-carrying sales experience with achievement of assigned sales targets
- Experience managing and closing complex services opportunities with telecommunications service providers, managed service providers, or enterprise customers
- Knowledge or application of optical networking technologies, routing, switching, and telecommunications architectures
- Experience engaging senior business stakeholders and technical decision-makers
- Experience developing and positioning network transformation solutions supporting modernization and AI-driven infrastructure initiatives
- Experience participating in commercial discussions, proposal development, and deal structuring activities
- Experience in Sales Engineering, Solutions Engineering, or Technical Consulting
- Experience selling services associated with network transformation, automation, cloud, AI infrastructure, or managed services programs
- Familiarity with ANZ telecommunications market dynamics and key service provider accounts
- Experience working within matrixed global organizations and cross-functional teams
- Executive presence and customer-facing credibility
Ciena Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ciena and has not been reviewed or approved by Ciena.
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Fair & Transparent Compensation — Pay is often characterized as competitive or above-market in certain roles and regions, with references to market-aligned salary ranges and transparency around pay bands.
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Healthcare Strength — Health coverage is frequently framed as comprehensive, including medical, dental, and vision, with indications that coverage can extend to dependents and is viewed as a meaningful component of total rewards.
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Leave & Time Off Breadth — Time-off offerings are described as flexible and generous, including Flex/uncapped PTO in many cases and additional paid time for volunteering.
Ciena Insights
What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world. For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future. Corporate/Brand Values: • Customer First • Integrity • Velocity • Innovation • Outstanding People We're the perfect size for you to make an impact. W Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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