Services Project Manager

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The Services Project Manager EMEA is a customer-facing role whose function is the end-to-end management of variety of customer-facing projects. The Services Project Manager is responsible for planning, executing, and delivering of customer projects in the EMEA region, including services such as build activities, software updates, network enhancements or site surveys and acts according the PMI standard.

Principle duties and essential functions

• Coordinating multiple Adtran functions in the delivery and installation of complex (turn-key) technical projects for large enterprises and carriers

• Working closely with all relevant Adtran functions (Account Management Team, System Consulting, Manufacturing, Technical Service and Sales Operations)

• Managing the project from the pre-sales opportunity phase, site survey, product and service delivery, installation and commissioning, and the provision of post-sales service and support

• Being hands-on and paying high attention to detail in carrying out the coordination of all resources to deliver a total quality customer solution

• Negotiating all operational delivery aspects, scope and statements of work for the project deliverables

• Comprehensive and professional project planning: activities, schedule, milestones, resources plan, cost and risk assessment

• Project communication and documentation, reporting and quality assurance

Knowledge, skills and experience required

• Fluent English

• Technical and Project Management background

• Demonstrated leadership / execution skills (3 years+) with international exposure

• Familiarity with the mode of operation of enterprises, telecom carriers & vendors

• Practical, pragmatic and pro-active approach to work

• Ability to analyze complex problems, interpret operational needs, and develop integrated creative solutions. (“out of the box”)

• Team player with conflict resolution skills coupled with advanced communication skills

• Successful track record in the installation and commissioning of high technology customer turnkey solutions

• Proven ability in the use of modern project management software and techniques

• Experience in motivating a team to take a rigorous project management approach

• The ability to create transparent change control processes which capture all customer technical and solution requirements within an evolving environment

• Excellent customer-facing and influencing skills

• The willingness and aptitude to quickly become conversant with the Adtran technologies and their platforms

• Product know-how on Adtran product lines and networking such as SDX, Mosaic CP, WDM, SDH, IP, OSA is an advantage

• PMI certification, although not required, is desirable

Compensation and Benefits

• Stable employment based on an employment contract (turnover rate below 4%)

• 1 additional vacation day for all employees, plus 1 extra after 10 years with the company

• Flexible working hours and hybrid work model (presence in the Gdynia office 3 days a week)

• English lessons during working hours

• Internal training program supporting development needs

• Paid employee referral program

• Multisport Card

• 3% employer contribution to PPK

• Private healthcare at Medicover (extended package available for employees and family members)

• Strong, collaborative, and friendly work culture

• Access to sports activities and events

• Modern office with a well‑equipped gym and playroom, located near SKM/PKM stations